Napa Valley Care Center

Michelle H. 

on Yelp

a week ago

I wanted to thank Debra in Social Work for her professionalism and empathy, she is a star employee!! 

Yvonne A. 

on Yelp

3 weeks ago

Each time I visit here I have had a good experience. Friendly staff from receptionist Debbie, to the nurses and social services Debra, everyone is very helpful. Debra has stopped what she was doing multiple times to ensure I had the information I needed. Thank you! 

Michelle S. 

on Yelp

4 months ago

Th only reason I didn't give it five stars is because of the food/kitchen staff. The nurses went beyond what was expected, physical therapy and occupational therapy were outstanding and EVERYONE so professional yet compassionate. I highly recommend Napa Valley Care Center. They did such a great job with me that I would NOT have been ready to go home after my fall without them. 

Cynthia L. 

on Yelp

a year ago

I spent one month at the Napa Vally Care Center recovering from a complete colostomy. The nurses and all the staff were absolutely wonderful! They were sensitive, humorous, and very good at their jobs. I felt like I was at a relative's home with a bunch of cousins and aunties who did all they could to help me get stronger. Tough love with lots of laughter. First, I want to thank Debra from Social Services who made me feel 100% safe and at ease. she saw that everything went smoothly. My physical therapist Janet made my... read more

Jerry M. 

on Yelp

a year ago

I would like to commend the social service department, especially to Debra and her team. They always go above and beyond. She always makes time meeting with me every time I come and visit the facility. She is knowledgeable, collaborates, and provides the best resources to the patients upon discharge. It is truly remarkable to find a hardworking social service director nowadays that puts quality and compassion as her utmost priorities in her line of work, despite the heavy workload she and her team do. 

Dina Y. 

on Yelp

a year ago

After reading these reviews, I am actually surprised. First, if you read another review I posted of a SNF in Greenbrae, I'm familiar with the care that is expected. In fact, I've cared for both my parents, my brother, and have come to thoroughly enjoy my visits with my former bfs mom (there should be a name for this) who is currently here. I'm here at least 2-3 times per week. This review is going to Nurse Station #3 - from what I have seen - they are responsive, they are attentive, they are consistent. Again, I'm comparing... read more

Jeanine B. 

on Yelp

a year ago

I was quite cautious about having my mother go to Napa Valley Care Center after she fell and broke her pelvis because one of the recent State surveys was not glowing. However, I was very pleasantly surprised. While I always think it is important to have family advocates visiting and interceding for their family members, I found the staff attentive in a myriad of ways. Even though, this is a large facility, all the nursing staff seemed aware of my mother's fears, issues and likes and dislikes and were quite helpful. They ... read more

Matt R. 

on Yelp

2 years ago

My mother reports long wait times, insufficient staff, miscommunication between staff members, and a relatively lackadaisical type attitude generally. The people I have spoken to on the phone have been professional, and helpful. 

Ed W. 

on Yelp

3 years ago

My wife Joan stayed a couple weeks here for post surgery care. Everyone from the nursing assistants to the facility director was caring and pleasant! They checked on my wife frequently and did their best to make her stay as pleasant as possible. Definitely recommended as the best rehab facility in Napa!!!