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Napa Valley Care Center
- Nursing home
- Napa, CA
About this business
Location details
3275 Villa Ln, Napa, CA, 94558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Back few years ago I used to work for Napa valley care center as a housekeeper it didn't last long because the lack of language barrier I worked with all Mexican workers and they were being very mean towards me and when I tried to apply for work there again in 2018 the Administrator emailed me saying this "Hi Christine, It looks like you were a housekeeper for us less than a month. What happened back then? What makes you feel that you would be a better fit in Dietary?" I find that to be a little discriminated to why would yo... read more
Never send your loved ones here, service is terrible, PT people are in a hurry and don't take proper time with patients to help them recover! Push call button and takes minimum 30 minutes to check on you! They don't bother to even open room curtains for hours in the morning, ask for glass of water another 30 minutes! Shame on the managers, called to speak with one and got great lip service from the operator, but nobody ever called me back!
This place let my mother die without hospice and had no idea she was dying. I called repeatedly crying for them to get a doctor or anyone to help her. When they finally checked on her she they called 911 as she was about to pass. When she showed up in ICU they were horrified at the condition they left her in. I barely got there in time to say goodbye. I'm haunted by this still after 9 months. They stole her jewelry before I could get there to get her belongings. They repeatedly stole her clothes. I had to sit in the ... read more
Smelled like old stale feces every time I visited a post op friend there which was every day for two weeks. It saturated my clothes which I would change as soon as I got home. The ventilation was terrible, and the vents were full of dust. A staff did come by and vacuum them after a complaint was made. They didn't change his bandage or check the suture line until the day he was transferred to another facility. Nursing staff seem to want to deal as little as they can with patients in between med passes and putting out t... read more
In the even they allow my family to no long walk among the living, there will be hell to pay.
Unbelievable. My friend went to NVCC and her roommate had COVID which she got. They left her door open to the hall before she was transferred to COVID wing. They said she had to stay 10 days quarantine but never tested her to see if she was negative. Told people they couldn't visit her but I was absolutely able to. Horrible food. Totally clueless staff. Took off my PPE and was told to put it in a regular garbage can. Doctor didn't order her PT and doesn't come in over the weekend They only COVID test once a week so she ... read more
I wouldn't have even given even 1 star but you have to give at least the one. My brother went into physical therapy feeling mentally just fine and came out a vegetable. The staff does as little as possible because it's a lot of work and most of the time I watched as they talked to each other instead of ALWAYS checking on their patients. I wouldn't put a dead person here...they lack in empathy, compassion and concern
Do not send your loved ones here! My loved one was neglected multiple times after only being there 6 days. Understaffed and terrible service. She was neglected many times, calling for help and no one came. Sitting in a wet diaper for hours alone, left in her wheelchair alone for hours in excruciating pain! Finally, she called us crying this morning and we got her out of there! Stay away from this dump! We will be reporting.
I have no luck getting through to anyone at the nurses station. I get put on hold until it rings back to receptionist. She can doing nothing, no message, no call backs, nothing. Couldn't even get through to business office. I'm told there is no other way to speak with nurse unless you keep trying. I've been for 3 days. It's very important I speak with someone. My Dad has pneumonia, and he is being taken to exercise. He called me very out of breath for obvious reasons. I need to speak to someone about this. Can't ev... read more
Frequently asked questions about Napa Valley Care Center
How is Napa Valley Care Center rated?
Napa Valley Care Center has a 3.8 star rating with 185 reviews.
When is Napa Valley Care Center open?
Napa Valley Care Center is open now. It will close at 7:00 p.m.