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Villa Las Palmas Healthcare Center

3.8

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622 South Anza St, El Cajon, CA, 92020, United States

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3.8181 reviews
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Caro J.'s profile image
Caro J. 
rating
4 months ago

Stayed at Villas Las Palmas for rehab. The facility itself was okay overall, but my experience with one of the Hispanic male social workers was disappointing. He came across as unresponsive and dismissive whenever I had concerns or questions. In a position that requires compassion and communication, I expected someone more caring and attentive. Hopefully management works on improving that part of the patient experience. 

Hugh W.'s profile image
Hugh W. 
rating
4 months ago

Great place for rehabilitation!!!...Staff really cares about your overall health.The nurses are easy to approach and are skilled in there profession.As well as the social services and activities... 

Eduardo J.'s profile image
Eduardo J. 
rating
6 months ago

my name is edward james...and id like to recognize some people at this facility who without ther help..i believe i wouldnt be where im at today..healed and ready to leave...first is ..airicelli..wound care nurse...then its jesseray...med nurse...alicia.. physical therapy....sheral.. occupational therapy...and last but not least..millissa in social services...i tip my hat to all of you..for doing an awsome job...this ones for you.. edward..lalo..james 

H E.'s profile image
H E. 
rating
8 months ago

I was VERY skeptical to send my non-elderly loved one to this facility to recover from being hit by a car. Upon first glance, its nothing special. Upon meeting the staff, its wonderful. The admin staff, dieticians, physical therapy, speech therapy, social workers, nurses and doctors are all great. My loved one has only been there a little over 3 weeks and is already walking by himself, eating solid foods, talking and gaining his strength back little by little. Its almost a miracle, as the doctors had given him a 2% chan... read more

Casandra M.'s profile image
Casandra M. 
rating
9 months ago

Positive Notes: Many of the healthcare providers and professionals that work here were very kind and caring toward our loved one and our family. Case Manager Normalyn Tuazon and Jelene Lyles were very informative & attentive regarding our goals to help him heal properly and transition to his next care location. Most everyone there was gracious & professional, and several were bilingual which is a big plus. This skilled nursing facility also needs updating improvements and organizational support to advance their service excel... read more

Brenda M.'s profile image
Brenda M. 
rating
10 months ago

I I would like to give a high five to the social services department. They help me with my appointments, and some other important things they're great thank you . 

Tamika M.'s profile image
Tamika M. 
rating
a year ago

KUDOS to Haylie, Social Services,Gene,Dallas,Greg and Carmi. The Charge Nurse Dan is very caring and understanding as well. These folks rock. These are the people that make me come back and also recommend this SNF. I forgot my coat there and Jelene dropped it off at my house. The Dietary staff is good too but unfortunately because of so many diets and restrictions the food is meh. Now if you ever get a BENARD MICHLIN as your doctor DEMAND A DIFFERENT ONE. I've had to use this establishment TWICE and both times he was su... read more

Vyvy T.'s profile image
Vyvy T. 
rating
a year ago

We had the best skilled nursing facility(SNF) experience here for our beloved grandmother. After over a year of making calls to try to move her to a closer facility for our family visits, Claudia was finally able to make it happen for us. She and I had been in touch weekly for over a year and she never lost her patience with me or got annoyed when I called the way other places did. Instead she was apologetic when there wasn't an available bed. The admissions staff was very caring, detailed and informative from the beginning... read more

Patricia C.'s profile image
Patricia C. 
rating
a year ago

villa las palmas has been a lot of help with my father's care, most of the staff here have been really helpful, i'd like to thank the rehab team and Crystal and the other social workers who have been really helpful during my father's stay here 

Frequently asked questions about Villa Las Palmas Healthcare Center

How is Villa Las Palmas Healthcare Center rated?

Villa Las Palmas Healthcare Center has a 3.8 star rating with 181 reviews. 

When is Villa Las Palmas Healthcare Center open?

Villa Las Palmas Healthcare Center is open now. It is open 24/7.