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1st Call Restoration
- Home Services
- Gun Barrel City, TX
About this business
Location details
151 Cody Austin Street, Gun Barrel City, TX, 75156, United States
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RecommendedThe entire staff was professional, informative, and dedicated to the task of removing the water and drying the areas affected. I appreciated their patience in answering my many questions, their promptness in arriving as scheduled, their concern and care in handling my property, and their completeness of the task. I would indeed highly recommend 1st Call to neighbors and friends.
Business response:
Thank you very much for the Feedback about our Team. Any time a Customer recommends us to other people it means "The World" to us!!!
RecommendedThese guys were awesome! They showed up at 11pm on a Saturday night to help us deal with our house flooding. Worked quickly and very considerate of our belongings.
Business response:
Thanks Kasey, we will pass on your comments to our Team and we agree with you 100%!
RecommendedI called 1st Call Restoration last night after our bathroom flooded several rooms. Tim answered the call at 9:00 pm and was fast to respond. He stayed until after midnight assuring water was removed. Tim and crew where back first thing this morning checking fans and removing carpet. Superior service! Thanks Tim!
Business response:
Thanks for the Positive Comments Misty, we really appreciate it!
RecommendedThese people care about your house and it's contents as it was there's. Great company!
RecommendedThe team that was sent to my home in Terrell did a great job with the thorough clean up and sanitizing after plumbing problem flooding They were very helpful in helping me understand the process and did a great job! Thank you, 1st Call Restoration.
Business response:
Thank you for your feedback Lynn, we always appreciate it!
RecommendedWe had a fire at our lake house in early April. From arriving @ 4am until final cleaning this past Friday, 1st Call did an amazing job! They were completely trustworthy, professional, and completely understood the insurance process. We could not have managed this restoration without them! Big shout-out and thanks to Tim, Michael, Jose, and Rosie - you are the best!
Business response:
Thanks so much for the Nice Review & we totally agree with you that our Experts are the "Best" Team in the Business!
When I woke up to find my bathroom and kitchen flooded, I immediately called Tim. His team arrived in 10 minutes and were extremely knowledgeable, professional, and caring for my safety. They did a great job and I highly recommend them.
Business response:
Thank you for Nice Review & we will definitely pass on to the Team!
Tim, Michael and all the crew were extremely professional, went beyond what we expected, and I wouldn’t call anyone else if we had another disaster. It was especially impressive the way they advocated for us with our insurance company, whose estimate of damages after our fire wasn’t nearly enough. Genuinely honest and likable people, all the way around!
Weekend problems seem my lot in life but I can highly recommend 1st call Restoration without reservation. Aaron was professional and kept me informed as to what steps he was taking to remedy the water problem. I could not imagine a better employee to represent his company. Thank you from the bottom of my heart for all you did in this distressing situation.
Frequently asked questions about 1st Call Restoration
How is 1st Call Restoration rated?
1st Call Restoration has a 4.9 star rating with 269 reviews.
When is 1st Call Restoration open?
1st Call Restoration is open now. It is open 24/7.