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1st Call Restoration
- Home Services
- Gun Barrel City, TX
About this business
Location details
151 Cody Austin Street, Gun Barrel City, TX, 75156, United States
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Recommended1st Call helped us out when we had a water damage insurance claim for our home. They were professional, polite and did great work. Communication was excellent throughout the process. I wouldn’t hesitate to use them again or recommend to a friend.
Business response:
Kathleen, thanks so much for taking the time to let us know how we are doing. We are proud to be all the things you said we were but it makes us feel great to hear it from one of our valued customers! It is very much appreciated & if we can ever do anything to help, just let us know. Paul with the 1st Call Team
Recommended1st Call Restoration was wonderful! They were on time, kept me informed and answered all of my questions. They were very polite and cleaned up after themselves. I was very happy to have them in my home to help with everything we needed. I will be using them again without hesitation if I should need them.
Business response:
We're happy to see you enjoyed our services, Kristi! We love nothing more than making you happy. We're always more than happy to answer any and every question you may have. Whenever you need us next, we'll be here to help! -Tim L. Operations Manager
RecommendedWe had a flood in our home , which lead to the discovery of many more issues within our home. We were devastated to learn that we would have to be out of our home for a significant amount of time. Our son’s first birthday was a month and a half away and we really wanted to be back in, in that time. 1st call made it happen! They were so professional and treated our home and belongings as if they were there own. The work was done professionally and efficiently. They worked when they didn’t have to, to get us into our home in t... read more
Business response:
Casey, it was a pleasure to help you out and get you back into your home in a timely manner. During each and every job, we're committed to treat your home like it were our own. Next time you need our expertise, give us a call! -Tim L. Operations Manager
Recommended1st Call Restoration is the BEST and most PROFESSIONAL company I have ever used. Aaron and his crew turned a time of disaster and hardship into a much easier and pleasant experience.
Business response:
Tali, so happy we could help you out. We try our best to make your restoration as smooth as possible. We know disasters can be difficult, so we want everything to go well. Give us a call if you ever need anything. -Tim L. Operations Manager
RecommendedHey guys give them a call not only do the support the local volunteer Fire Department (Payne springs) but Aaron and a couple of the guys do a wonderful job taking care of clients and making sure they are able to work with your schedule and get things taken care of. I just had them out this week Aaron called me everyday to give me an update every step of the way and to ask me if there was anything else he could do to help. Give them a call!!
Business response:
Appreciate the kind words, Derek. We always have our customers back and we're more than happy to keep them updated throughout the process. Hope you're doing well. -Tim L. Operations Manager
Recommended1st Call Restoration was very helpful when a tree fell on our house in the middle of the night. They were quick to respond, and were so attentive to what we needed during our whole experience with them. Tim was great, as well as Aaron Rogers. Aaron was a respectful young man who checked our wet floors every day to see how they were drying and answered all of our questions.
Business response:
Thanks for giving us a call, Donna. We understand how stressful something like that can be, and I'm glad that Aaron and myself were able to come lend you a hand. I'll make sure he sees this too -- it'll make his day. Thanks so much for the recommendation. -Tim L. Operations Manager
RecommendedEvery single person from 1st Call was professional and efficient--yes!--but what was (and still is) to me so remarkable is their caring, reassuring responses to my unmoored state of mind after the flood in my house. I am so grateful for their being here.
Business response:
Thanks for the feedback Lavonne, we really appreciate your comments!
RecommendedAaron and his partner did a great job at my house. I would and already have recommended them to people and some of my plumber friends. If you are ever in a situation that calls for their services, I would definitely give them a call. Fast and extremely goodbat what they do! Thanks, guys!!
Business response:
Jon, Thank You for taking time to send in that compliment. Aaron and his Team always go the "extra mile" but it is really good to have that said by someone outside the 1st Call Walls!
RecommendedThe crew remained professional through out the process. They were within a few hours of our call. what a great company to work with.
Business response:
Thank you so Much for the Positive Feedback. We will pass on to our Technicians as they are very Prideful & Competitive about their Service!
Frequently asked questions about 1st Call Restoration
How is 1st Call Restoration rated?
1st Call Restoration has a 4.9 star rating with 269 reviews.
When is 1st Call Restoration open?
1st Call Restoration is open now. It is open 24/7.