1st Call Restoration's cover image

This profile has been claimed by the business owner or representative.

1st Call Restoration

4.9

About this business

Location details

151 Cody Austin Street, Gun Barrel City, TX, 75156, United States

Get directions
4.9269 reviews
Select a rating
Martha Bain's profile image
Martha Bain 
recommend  Recommended
4 years ago

We had some water come in to our breakfast room from a bad storm. Aaron Rogers and his team - Marty and Jordan - arrived and took amazing care of us. They quickly and efficiently dealt with the standing water. Diagnosed and addressed the problem, and treated our home and belongings with great care. They we’re always on time. They were polite, responsive, and obviously take great pride in what they do. At a time when people are staying home and collecting government checks instead of working, it was refreshing to have a compa... read more

Business response:

We are always excited to hear how satisfied our clients are!! We have a great team that enjoys taking care of others. We appreciate the recommendations and are here for you anytime you needs us.  

John Brindley's profile image
John Brindley 
recommend  Recommended
4 years ago

Highly recommend this company. Aaron Rogers and Rosie Uribe and their crews did a great job of mitigation and restoration on my mother in laws house. They did exactly what they said they were going to do and worked with her insurance company and myself representing her. 

Business response:

John, Thank you for taking the time to share your experience. It means a lot to our entire team. We always look forward helping clients through challenging circumstances and appreciate the trust you placed in our team. Tim L., Operations Manager 

Debbie Spencer's profile image
Debbie Spencer 
recommend  Recommended
4 years ago

The gentleman that came to restore my house were wonderful! Shane, Oscar,Michael, and any I have left out went above and beyond to do the best job I ever had done. They helped with things they did not have to do but did because they knew I could not do it alone. I would recommend this company to anyone and would definitely use again. Debbie Spencer 

Business response:

Thank you so much for your kind words, Debbie. We are glad to hear how please you were with Shane and his crew!! We appreciate you taking the time out to share your experience with us. Tim L., Operations Mgr 

Kelly Marie's profile image
Kelly Marie 
recommend  Recommended
4 years ago

Aaron Rodgers was incredibly thorough and professional. Left my home completely cleaned up and prepped for the next phase of repairs. I would recommend this company to everyone needing this service. They came highly recommended by my plumbers as well. He worked great with my insurance adjuster from USSA. 

Twana Brown's profile image
Twana Brown 
recommend  Recommended
4 years ago

Aaron Rogers was amazing The whole team was Aaron went far beyond my expectations If anyone ever needs restoration Please call 1st call restoration 

Business response:

Twana, thank you for the positive feedback. I will be sure to let Aaron know how pleased you were. Please let us know if you need anything in the future! Tim L., Operations Mgr 

Kendall Foss's profile image
Kendall Foss 
recommend  Recommended
4 years ago

The team at 1st Call are awesome. Great service throughout the insurance process. Great quality in all their work. Really appreciate their commitment to fix it correctly. Definitely worth working with them to repair your damage. Thanks for all you do. 

Business response:

Thank you so much for your kind words, Kendall. We try our best to make your restoration as smooth as possible. We want everything to go well in stressful times. Give us a call if you ever need anything. -Tim L. Operations ManagerWe really appreciate you taking the time out to share your experience with us. Cheers, 1st Call Restoration 

Kay Crawford's profile image
Kay Crawford 
recommend  Recommended
4 years ago

I highly recommend 1st Call Restoration. 1st Call helped me out when I had water damage in 3 rooms after faulty shower plumbing was installed. Aaron was outstanding to work with. He arrived on time, was professional, polite and always communicated when he was arriving. He explained the process they were using to extract water and dry carpets and walls. I would highly recommend 1st Call for water restoration. After drying was complete, I worked with Shane to get repairs done to damage to flooring, sheetrock, and shower... read more

Business response:

Thank you so much for your kind words, Kay. One of our priorities is to make the cleanup and reconstruction process as seamless as possible for you. We really appreciate you taking the time out to share your experience with us. We are always here to help. Tim L., Operations Manager 

Charlie Cantrell's profile image
Charlie Cantrell 
recommend  Recommended
4 years ago

This is our 2nd time to use 1st Call! They have always been super fast about showing up and getting things back in order . Aaron Rogers was our tech this time and he was great !! Very prompt and personal service ! I highly recommend 1st call if you ever need this kind of service !! 

Business response:

Charlie, we are so glad to hear you were pleased with our service and Aaron in particular!! We will let him know. Thank you for trusting us again and for the kind words! Please let us know if we can help in the future. Tim L., Operations Mgr Cheers, 1st Call Restoration 

Darryl Dunnington's profile image
Darryl Dunnington 
recommend  Recommended
4 years ago

The company is very professional, extremely skilled. Their work demonstrates excellent customer service. Shane provided superior leadership, managed the project succinctly and delivered results that exceeded my expectations. Their pricing was extremely fair based on the exceptional value of their skilled work. 

Business response:

Thank you so much for your kind words, Darryl. This means lot coming from another business owner that understands the importance of even the smallest details. We take great pride in our work and satisfying our customers. We really appreciate you taking the time out to share your experience with us. Tim L.- Operations Manager Cheers, 1st Call Restoration 

Frequently asked questions about 1st Call Restoration

How is 1st Call Restoration rated?

1st Call Restoration has a 4.9 star rating with 269 reviews. 

When is 1st Call Restoration open?

1st Call Restoration is open now. It is open 24/7.