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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
I love its simplicity, the ability to set up a new user in seconds makes life that much easier in a fast moving startup.
flexibility of answering phones where ever we are. Easy to change settings. Anytime we needed help you guys have been very quick to respond back. All the features that is available to us makes it super easy to keep communication going.
The ability to always have your phone 'with' you, no matter where you are, is priceless!!!
We can have more people call in to meetings. The old system only allowed for a certain # which we always went over on. Plus, it's nice to get calls, voicemail anywhere, without having to be at your desk but appearing to be right there!
The thing we love most about 8x8 is the flexibility, and ease of deployment of the cloud based solution.
Security is key for us. During the sales process, our rep put us on the phone with the CISO, which frankly blew me away. What blew me away even more were his credentials, and the way he described his philosophy of security, which made 8x8 an easy decision for us. I know our voice data and call recordings are safe with 8x8.
The ability to have the line connect to multiple devices via internet or 3G depending on our schedule.
What our business loves most about 8x8 is its consistent and reliable service and helpful staff. 8x8's tech support is some of the most genuine, considerate staff that work with you to support you through any problems that you may have to ensure you are receiving quality service. They are quick to find a solution and will walk you through, step-by-step to resolve any problems and answer your questions politely, and explain things in an easy to understand way.
I love the ease of implementing and maintaining the system....all at a fraction of the cost of other systems, with no loss in features. In fact, our 8x8 system was implemented in less then 3 weeks at 1% of the cost of the system that our parent company's system.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.