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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Reliable service! We have been through dropped calls and severe downtime through JIVE & RingCentral, but never 8x8. We get many solicited calls for VoIP, but there's nothing you can tell me to get me away from 8x8. Their staff is awesome as well. Anytime I need they take care of it. At first when our rep was promoted, I was afraid that the next one wouldn't take care of us like the last. After speaking to our new rep a couple of time I realized that he is looking out for the best interest of our company. They take care of an... read more
We've recently become customers of 8x8. And today, 10.31.16, we completed our first deployment. We were very satisfied with the support we received getting this first deployment done. There will be 25 other deployments and I am looking forward to working with 8x8 support team again.
Having voicemails sent to our emails is the most helpful part of the 8x8 services!
I would say that this helps, if it would stay active for more than 5-7 calls at a time. I like the fact that we have a click to call capability, but I always end up with an 'instances' issue where it says I need to close windows to continue using, when I have ONE window open. The only way to re-initiate the process and use 8x8 again, is to completely shut down salesforce, log back in and sign back in to 8x8. It is incredibly frustrating.
The 8x8 Mobile App 100% I am able to leave my desk knowing that I will not miss a call! I think the feature works great. Sometime the studio is busy here at Splahlight Miami and during our season everyone is running around but when I need to make my runs just to be safe I turn on my 8x8 Mobile App and I get all my call to my Iphone.
That I can dial colleagues 3,000 miles away with a simple 4 digit extension.
What I love most is the flexibility. My offices are 50 miles apart. I am notified on my email when a voicemail has come in and can listen to it and return the call from anywhere. I can forward all the extensions into one and take the calls that come in directly. The sender has total continuity and has no idea which office picked up the call. For a seasonal business like mine, these features make running a business from anywhere easy. The consistency of the quality service make my phone service one of my most important assets... read more
I can manage my services online!
As an Administrative Assistant i love the fact that I can view the call logs. I am often asked to give clients a call or retrieve numbers for companies that may have called two weeks previous. The Virtual Office features have saved me many times.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.