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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
What I love most about using the 8x8 system is the mobility. I work remotely for my company and having the 8x8 phone system available on a mobile device really helps bring my office outside of the office. I am able to stay connected to my colleagues very easily through text message and voice calls while using a business-line. I love that my voicemails go to my email in case I miss them. Thank you 8x8.
I love 8x8 because it has allowed me so much freedom to grow my business! Before 8x8 I had no idea how I was going to have different people take over phone calls at different hours of the day from all different locations across the US. With 8x8 I was able to free myself from the phone calls and customer service side of my business and easily delegate this task to my assistants without having one physical phone or location.
I promote 8x8 all the time, so its OK if I don't win anything. But I did want to share my latest story... I am pollster and while we have many government agency clients, this time of years means political campaigns are a huge part of our business. That means we are meeting with clients in their offices, in our conference room and on tons of conference calls. The 8x8 app is an amazing tool that allows my team to take calls to our offices on our mobile phones. Here is how it helps immensely. When we are meeting off-site. The a... read more
Our business loves 8x8 because it allows calls be to be forwarded to another available agent while another is on a call. It allows us to customize our experience based on our preferences. For instance, we can choose to have calls forwarded to our personal phones or we can take calls through our computers. It allows several people to have access to one voicemail to ensure we are always on top of the incoming calls in a timely manner. 8x8 has worked well for us thus far.
IPS loves Virtual 8X8. I especially like this product because I work remotely from Minnesota while my entire team is located in St. Louis, Missouri. I can message my co-workers and they message me (so much easier than picking up a phone and calling). What is also nice is that I can see if they are available to talk or not (active status) so I know when to not bother them :) This app makes it so much easier to work from home and still feel like I'm right there in the office! I also like how all of my voicemails are listed dig... read more
I love how connected 8x8 keeps me. Working with an international team, meetings can be tough. But with 8x8 scheduling calls from wherever I is easy and stress free. Tim
We love the relative ease with which we can add additional sites as we continue to grow and change. If we have Internet, then 8x8 is just a configuration away. After having managed and administered a dedicated single-site, expensive, high-support PBX, the flexibility and relatively low cost of 8x8 are nearly miraculous!
Obviously there are several features I like about 8x8 services. However, one of my favorite features, being in Florida, relates to the 8x8 app. If our power ever goes out, which is extremely likely during hurricane season, it is great to know we all have the ability to service clients by logging into the 8x8 app. During these times of need, we are really able to set ourselves apart from the competition by our availability. Additionally, I use the app regularly to touch base with clients after hours if needed. This simple con... read more
Although we are a small company, we provide specialized services to companies located around the world. Because of this, we work across many time zones and need to be available 24/7. We selected 8x8 because of its customizable portability. Our team members need to receive and make calls, domestic and internationally, while at their office, home or while on the road. 8x8 makes it seamless and transparent for all of us. One of the great features is the knowledge of the Technical Support team. Our set up is a little complicated... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.