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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Amy D.'s profile image
    Amy D. 
    on Birdeye

    8 years ago

    Way to many things to even say! Switching over to 8X8 is the best decision we could have made! The switch over was easy! Customer service from the very beginning and still now is by far some of the best service we have ever received! Loving the Virtual Office. We cannot believe the value 8X8 is!! Unbelievable! 

    Luis G.'s profile image
    Luis G. 
    on Birdeye

    8 years ago

    The advanced features such as parking calls and email voicemail notifications. The 8X8 mobile app also provides us with a unique tool to enable workflow continuity in the event of unexpected events preventing us from working in the office. 

    Leonard H.'s profile image
    Leonard H. 
    on Birdeye

    8 years ago

    I have been impressed with several features of my 8x8 Virtual Office, including video meetings, the clarity of the voice, the user friendly interface. What I love the most is the total portability of my phone system. I never miss a call, even when I'm out on the jobsite or prospecting for my next deal. My cell phone ring is simultaneous with the ring on my office desk phone, the call clarity is excellent, my existing clients and my soon-to-be clients know they can always reach me directly. I save the expense of hiring anothe... read more

    William R.'s profile image
    William R. 
    on Birdeye

    8 years ago

    The flexible service. We have multiple locations and frequently travel between our offices and client locations. Having our phone service travel with us is not only convenient to us but to clients as well allowing them to call one number knowing they can always reach us regardless of where we are that day. Being able to receive calls, voicemail and faxes while in remote locations is extremely helpful. 

    becky e.'s profile image
    becky e. 
    on Birdeye

    8 years ago

    I love the look, ease of use and its the clearest call you will ever get!!! I have used VOIP phone numerous times and this product and the quality of service from 8x8 is outstanding!!! 

    John G.'s profile image
    John G. 
    on Birdeye

    8 years ago

    8x8 is reliable, period ! When I was in a foreign location, there was a problem with connecting the 8x8 interface to the internet. One of the 8x8 tech support team stayed with me on the phone trouble shooting the software until he was able to verify the connection. It was almost an hour. Heroic in my opinion......just "that's what I do" in his. John Galston 

    PAIGE F.'s profile image
    PAIGE F. 
    on Birdeye

    8 years ago

    We recently added faxing to our account and I LOVE IT!! We are a medical billing office and I am responsible for submitting medical records to insurance companies for review prior to payment. I used to have to print the records and manually fax them. Now I have become truly paperless as I can save the records as a PDF to my desktop and attach to my 8x8 fax. I can see the fax as it goes through and I can file the email response in a folder as proof as my records submission. Previously I would be told they had never rec'd the ... read more

    Christina B.'s profile image
    Christina B. 
    on Birdeye

    8 years ago

    My company has been using 8x8 for over 3 years and we've had nothing but excellent service. Now a 180 person company, it is of absolute importance to us to have quality-sounding calls and the ease of retrieving call recordings or voicemails. 8x8 has an excellent, seamless system (Virtual Office) that makes all of that painless. Also, I'm in the office manager at the company and in charge of all phone-related issues, so I'm very familiar with all the ins and outs of 8x8. Whenever I need help, support has always been easy to c... read more

    Jack K.'s profile image
    Jack K. 
    on Birdeye

    8 years ago

    No periodic maintenance on my part is a big win. But the reason I tell everyone about 8x8 is lower phone bill and the ability to forward one number to several phones at the same time. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open tomorrow at 9:00 a.m.