8x8

Jim M. 

on Birdeye

2 years ago

job well done 

Alex H. 

on Birdeye

2 years ago

I resolved the issue prior to receiving a call back. 

Jim D. 

on Birdeye

2 years ago

You got right on the issue and you had me do a few things. The issue is gone. 

Jason B. 

on Birdeye

2 years ago

This was my first foray into VOIP and it couldn't have been easier. The 8x8 system works flawlessly and is very user friendly. I especially like the online admin portal that makes programming call flows easy. Great product! 

Clinic O. 

on Birdeye

2 years ago

While going through my phone setup process I needed assistance and everytime (which was several times) support was able to walk me through and also point out some info in knowledge base that would help if I forgot anything. 

NATASHA J. 

on Birdeye

2 years ago

8x8 makes our office experience much easier. I love the ease of the website as well as the 8x8 app. I can easily purchase extensions, see daily metrics etc all from my accounts. 

Manda L. 

on Birdeye

2 years ago

Service is pretty good, especially for small business. However, don't expect support to know what they are doing and to answer a single question takes over 30 minutes and then they say they will call back. I was only looking for the location of the PIN for a port out. Also, you can't talk to support even though they say it on every page that you can. After several prompts it will eventually tell you to go to the website and then it hangs up. So in summary - service was great, support was lousy. I have been with 8x8 for... read more

Glen C. 

on Birdeye

3 years ago

Overall good experience. Spend time with the available online training to help you along!! 

Candace Reid R. 

on Birdeye

3 years ago

We love this phone system, the app makes it easy for employees to work from home when needed. The call recording feature is great!