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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Absolutely reliable service with outstanding, professional support. As a medical professional we rely on uninterrupted service. We just have no trouble with 8 x 8.
Business response:
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
It great to work with you
Business response:
Thank you for leaving a feedback! Have a nice day ahead
We are enjoying 8 x 8! The app is very convenient and useful. Great customer service when needed!
Business response:
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We have been using 8x8 for four years now. Customer services is amazing, we always get the help we need and follow ups afterwards.
Business response:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We have had 8X8 in place for about 5 years now. This VOIP system replaced a much beloved but ultimately outdated PBX. From the moment we started, we discovered advantages to the new setup. Phones installed easily and they are very multy-function. We don't use anywhere near all of the software that 8X8 offers - we pretty much stick to basic telephony. But the flexibilities we have discovered in forwarding, physical location, forwarded voicemail, etc. have added much value.
Business response:
Thank you so much for taking the time to leave us a 5-star review Lawrence! Have a nice day ahead
It was difficult to get in touch with a live voice, but once I was able to talk to someone from support the problem was resolved quickly.
Business response:
Good day Justin, Thank you for sharing your experience with us! Its good to know that you are getting the help you needed from our customer support. When call volumes are high, we automatically channel phone requests to Otto, our A.I.-powered Virtual Assistant, on support.8x8.com. This lets you avoid excessive wait times and choose to chat with a live agent or get a callback. Have a nice day ahead!
I am a new staff member and am please as to how easy the system is to use! Thank you.
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
My customer service representative was knowledgeable, easy to understand AND resolve the problem quickly!
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
8x8 is great! I've never had any issues with service and the system always works. I love the function that allows me to text from my computer. The call recording is a great feature too!
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.