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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Experienced suggestions helping the new novice user of web mastering the 8x8; each informative setting and support helpful guides are building a better market with my pitch and business.
Business response:
Hi Thomas! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
The customer service and tech support is very responsive and helpful. We have had some issues with the app, one thing I do not like is the nofication settings don't allow you to turn off notifcations unless you choose "mute until tomorrow" which I find irritating if I want to temporarily disable notifications without changing my business hours. Also we had issues setting up a call que... still has not been fully resolved, which I dropped the case because I got burnt out trying to fix it. Over all this is a good company to wo... read more
Business response:
Hi Sydney! We sincerely apologize for the troubles you've had with the service. We'd be happy to take a look into this for you, please contact us at reviews@8x8.com. Thank you.
Richard is awesome!! He is always very prompt at returning my call and assisting me.
Business response:
Hi Richard! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I love the 8x8 platform and how easy it was to setup. I have setup the 100 sites with no issues. Very good product, and very good support.
Business response:
Hi Ron! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
8x8 is always very helpful.
Business response:
Hi Eve! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
Excellent tech and customer service. In fact, your FAQ covers most questions without need to call customer service.
Business response:
Hi Michael! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
8x8's UCaaS product is solid and competes with the best out there. Their CCaaS product is lagging a little behind in reliability and system stability.
Business response:
Hi Chris! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
We have been with 8x8 for 3 years, and I feel that in that time our advancement from where we were technology wise and where we are now has advanced at least a decade. 8x8 has walked me through several complicated projects and made everything work as close to my imagination as possible.
Business response:
Hi Amye! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Service is great. Always fast and quick replies.
Business response:
Hi Mike! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.