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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Januario D.'s profile image
    Januario D. 
    on Birdeye

    3 years ago

    OK but gets drop calls sometimes 

    Business response:

    Thank you for leaving a 5-star rating Januario! If it happens all the time please send us email on reviews@8x8.com and we will help you resolve the problem.  

    Alejandra ..'s profile image
    Alejandra .. 
    on Birdeye

    3 years ago

    I have enjoyed having 8x8 as my VoIP carrier and overall they have done a fabulous job! 

    Business response:

    Thank you so much for your kind words, Alejandra. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    James E.'s profile image
    James E. 
    on Birdeye

    3 years ago

    You were great! I like the experience provided for being able to keep numbers (direct and fax) for many years. Additionally, I love being able to retrieve messages from anywhere I happen to be through my email. Great job! 

    Business response:

    Thank you so much James for the star rating! 

    Jeff H.'s profile image
    Jeff H. 
    on Birdeye

    3 years ago

    FAST AND SECURE! 

    Business response:

    Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. 

    Manish K.'s profile image
    Manish K. 
    on Birdeye

    3 years ago

    Reliable service that very rarely goes down. Great friendly customer service. Good value for money. 

    Business response:

    We are incredibly grateful that you took the time out to leave us a 5-Star review! 

    Naveen N.'s profile image
    Naveen N. 
    on Birdeye

    3 years ago

    The system mostly works, but there are times when calls go to voicemail instead of following the defined hunt group. 

    Business response:

    Thanks so much for sharing your experience with us. If anything please send us your concern on reviews@8x8.com thanks! 

    Katricia N.'s profile image
    Katricia N. 
    on Birdeye

    3 years ago

    The system is great and the calls come through clear with no static. The app on the cell phone is fantastic and everything works well! 

    Business response:

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone 

    Kristi G.'s profile image
    Kristi G. 
    on Birdeye

    3 years ago

    We have used 8x8 for the past 6 years. It has far exceeded our expectations with our remote work force. 

    Business response:

    Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. 

    Peter B.'s profile image
    Peter B. 
    on Birdeye

    3 years ago

    The service was just what my business needed at a reasonable price. 

    Business response:

    Thank you for the great review! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open tomorrow at 9:00 a.m.