8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Bazillion D.'s profile image
    Bazillion D. 
    on Birdeye

    3 years ago

    Waiting on to resolve account 

    Business response:

    Good day Bazillion, Thank you for leaving a feedback. If there something you'd like us to look into please send use email on reviews@8x8.com. Thanks! 

    Robert S.'s profile image
    Robert S. 
    on Birdeye

    3 years ago

    The customer service rep was very helpful, took alot of time to get my new phone set up and get everything working. The ring groups he set up however are bypassing the caller ID, so I will need to call back and get this tweaked. The rep took ownership of the ticket and was very responsive in calling back and following through, this kind of customer service is golden. 

    Business response:

    Thank you so much for this review Robert. We really appreciate you being a customer. We’re here for you anytime.  

    Test T.'s profile image
    Test T. 
    on Birdeye

    3 years ago

    Seamless service - always! 

    Business response:

    We are incredibly grateful that you took the time out to leave us a 5-Star review!  

    Ashkan Rajabi R.'s profile image
    Ashkan Rajabi R. 
    on Birdeye

    3 years ago

    Great Cloud based phone system which will take care of your business 24/7 

    Business response:

    Hello Ashkan, Thank you so much for taking time in reviewing our service! have a great day ahead! 

    Yuriy R.'s profile image
    Yuriy R. 
    on Birdeye

    3 years ago

    Essential to any business. Cannot imagine operating my business without 8x8. Phone system, call forwarding, virtual assistant are all excellent and are utilized on a daily basis. 

    Business response:

    Thank you so much for your kind words, Yuriy. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Craig A.'s profile image
    Craig A. 
    on Birdeye

    3 years ago

    8x8 is a powerful platform! Great job! 

    Business response:

    Thank you so muchCraig for the star rating! 

    Gerald H.'s profile image
    Gerald H. 
    on Birdeye

    3 years ago

    The new upgrade made it difficult to find things in the admin portal. 

    Business response:

    Thank you for leaving your honest feedback Gerald. If anything please send us email on reviews@8x8.com and we will do our best to help out resolve your concern. 

    Paul L.'s profile image
    Paul L. 
    on Birdeye

    3 years ago

    You did very well and the tech-support was wonderful 

    Business response:

    Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. 

    Amy B.'s profile image
    Amy B. 
    on Birdeye

    3 years ago

    Excellent. The phone service works great! 

    Business response:

    Thank you for your 5-star review! Have a nice day ahead 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.