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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Johannes H.'s profile image
    Johannes H. 
    on Birdeye

    3 years ago

    The 8x8 service deserves high marks. I am genuinely impressed by the quality of the service, especially whilst travelling over the past months. Not having had any issues so far, I cannot judge the help-line-services and its effectiveness, but I am convinced to receive all support needed in case of failure. Thank you. 

    Business response:

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Jared B.'s profile image
    Jared B. 
    on Birdeye

    3 years ago

    Resolved issue. 

    Business response:

    Glad to hear that your issues were resolved. Have a nice day ahead Jared! 

    Juan H.'s profile image
    Juan H. 
    on Birdeye

    3 years ago

    Customer service was great. The phone systems were simple to use, although it became a bit complicated to access and view call logs and faxes once new changes were made. But great system overall. 

    Business response:

    We are so grateful for your star review. Thanks for sharing your rating with us! 

    Brendan H.'s profile image
    Brendan H. 
    on Birdeye

    3 years ago

    Functional but glitchy at times 

    Business response:

    Thank you so much for your kind words, Brendan. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Natvar N.'s profile image
    Natvar N. 
    on Birdeye

    3 years ago

    I have used the 8 x 8 for many years. It is a reliable service, good line quality, no drop calls and a terrific voicemail. I enjoy the Polycom phone that was purchased from 8 x 8. 

    Business response:

    We are incredibly grateful that you took the time out to leave us a 5-Star review. 

    Robert H.'s profile image
    Robert H. 
    on Birdeye

    3 years ago

    Answered questions promptly. Took care of my issue in a timely manner 

    Business response:

    Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Susan V.'s profile image
    Susan V. 
    on Birdeye

    3 years ago

    You helped out to the best of your ability. 

    Business response:

    Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

    Tammy K.'s profile image
    Tammy K. 
    on Birdeye

    3 years ago

    Needed a replacement for a broken portable gps unit and one was sent out promply. 

    Business response:

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

    Unassigned U.'s profile image
    Unassigned U. 
    on Birdeye

    3 years ago

    Connectivity is good all the time. Service is good as well. 

    Business response:

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.