8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Frank H.'s profile image
    Frank H. 
    on Birdeye

    10 years ago

    Faith Green is always ready and available to assist with any help we need. She and 8x8 helps our business continue to grow.  

    Theresa E.'s profile image
    Theresa E. 
    on Birdeye

    10 years ago

    We are a small growing business and have found 8x8 to meet our phone system needs with ease and accessible assistance when needed. 8x8 makes it easy to add new lines with our account manager, Patrick Keith, going the extra mile to respond quickly. We can recommend 8x8 for reliability and high energy, friendly staff.  

    Buddy B.'s profile image
    Buddy B. 
    on Birdeye

    10 years ago

    Simply put, 8x8 has a great product, an easy-to-use product, great prices and EXCELLENT service. The few problems that we have had has been our network or user error. 8x8 service folks didn't give up and say "it's your network" like most services would probably do. One guy even added an extension to our virtual PBX so I could call him directly while we were trying to configure a work-around to a network issue we were having. This was not a problem with the 8x8 service. We are very happy with 8x8 and are so glad to hav... read more

    Shannon H.'s profile image
    Shannon H. 
    on Birdeye

    10 years ago

    My company has been using 8x8 for close to 2 years. We have tried other VOIP systems but after switching to 8x8 we finally found the best company for our needs. The system itself is user friendly but the customer service is the best. I have worked with David Nikmorad for quite some time and he has got to be one of the best account managers of any vendor we work with. His response time is typically minutes and when I place a new order, he always knows exactly what our needs are! I have recommended 8x8 to other businesses and ... read more

    Jimmy H.'s profile image
    Jimmy H. 
    on Birdeye

    10 years ago

    Customer Service at 8x8 is top notch. I would not use any other service. 

    Hadi K.'s profile image
    Hadi K. 
    on Birdeye

    10 years ago

    Great service even better customer service  

    Jason S.'s profile image
    Jason S. 
    on Birdeye

    10 years ago

    8x8 offers an inexpensive, convenient alternative to the local phone company and local cable company voice options. Their support department is very knowledgeable and helpful and their online resources such as their website and account manager are very user friendly. 

    Joel S.'s profile image
    Joel S. 
    on Birdeye

    10 years ago

    8x8 Is the best VoIP system ever. Yes even where I leave with DSL which is quite slow the quality of your VoIP in unbelievable clear, Also the service starting from their sales persons to the tech support guys, they are always nice and here to help you, Thank you 8x8  

    Roger R.'s profile image
    Roger R. 
    on Birdeye

    10 years ago

    So far, our company is very satisfied with 8x8. Since converting from conventional phones to Voip systems, and web based applications, I have been really happy. More important, everytime I have called for support to understand an application or make a change, 8x8 has been outstanding. Shawna Marino has been excemplary. Every single time we have needed additions or changes, we never wait long at all, and she is always on top of my request. We are very happy we decided to switch to Packet 8x8. Thank you. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.