This profile has been claimed by the business owner or representative.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
I want to compliment the superb customer service I have experienced with 8x8. In particular, my rep, Aldrich Sales, really goes the extra mile to achieve customer satisfaction. The phone service is great as well. I highly recommend 8x8 and Aldrich to anyone considering a VOIP phone system.
We have been customers of 8x8 for many years and it is the most dependable VOIP service out there. Our account rep, John Skrutch always does a fantastic job of identifying our needs and matching us up to the appropriate product and service. The support staff is great from initial setup to troubleshooting problems on the rare occasion something should go wrong. I definitely recommend 8x8 for any business, large or small.
I want to compliment the superb customer service I have experienced with 8x8. In particular, my rep, Aldrich Sales, really goes the extra mile to achieve customer satisfaction. The phone service is great as well. I highly recommend 8x8 and Aldrich to anyone considering a VOIP phone system.
As a long time user, my organization has found the 8x8 products and service to be of the highest quality. Using the 8x8 solution has allowed the organization to grow and meet our clients’ needs by having a strong communications system that works to both our benefit and our clients. We would highly recommend 8x8 and its solutions.
So far, our company is very satisfied with 8x8. Since converting from conventional phones to Voip systems, and web based applications, I have been really happy. More important, everytime I have called for support to understand an application or make a change, 8x8 has been outstanding. Shawna Marino has been excemplary. Every single time we have needed additions or changes, we never wait long at all, and she is always on top of my request. We are very happy we decided to switch to Packet 8x8. Thank you.
Faith is an amazing person to deal with. She makes every call to 8 x 8 feel easy & breezy. Whatever I need to get done is always with a positive and helpful approach. Faith Keep it up. Mark @ JDS
I do follow up with many vendors on regular basis being IT manager for my company but Shawna from 8x8 is just awesome in terms of order , Regular feedbacks and even during her leave time ..It s amazing to have such wonderful support from her
From our account manager, Robin Cortez, to the virtual chat associates, I have nothing but the highest compliments for 8X8. The customer support is fantastic and they make using 8X8 very easy.
This is the second time I have had interactions with David. Initial was when we opened our first site late last year and again last week. David is professional, knows the business, articulates it well to novice users and his follow up is spot on. I will continue to use David as we progress in opening 4-8 more labs. Thanks David, you make it easy for us.... Regards, Bob Robert Vice President of Operations Arcpoint Labs of Plano & Dallas
8x8 has a 4.9 star rating with 3,525 reviews.
8x8 is closed now. It will open at 9:00 a.m.