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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Love being able to pick up the calls .at the desk phone or the mobile! Additionally, the personal support from Kevin in getting set up has been great!
Customer support
My wife and I started a small law firm in Bismarck North Dakota. At first we opened up with traditional telecommunications services through the traditional providers. After needless fees and surcharges for installation and modifications and continuing charges for this and that, we were sick of seeing our revenues depleted and searched for a better way. We began researching voice over IP phone systems to both offer higher quality phones for the office and better more value-oriented services. My research led me to one company ... read more
We joined 8x8 about six months ago, and we are wildly happy with the service! So happy, in fact, I also bought their stock. We own and operate a very successful travel agency out of our home and needed to upgrade our phone system to a professional office system as we were running our business from a cell phone. ACK! Now, we have a professional phone system that is run on our high-speed Internet connection and offers all of the usual business phone functions plus with our Virtual Office, we can even answer and make business c... read more
I love being able to tell my officemates how much I pay for phone service and what that service includes... they are always shocked because they have been paying so much more! From the low prices and available features to the friendly and competent customer service, 8x8 has turned out to be a wonderful choice for my small business.
Our team loves to use 8x8 because we can seamlessly interact with eachother and our customers. We are able to transfer calls to those who might have more experience In different situations, and we can seamlessly integrate it with Zendesk! A brilliant product~
While I am away from my desk 8x8 is set up to forward calls to my mobile. Voicemail is a great tool. But, combined with the option to forward calls flexibility is maximized.
I love the flexibility of 8x8 the most, followed by the reporting capabilities. On days when I work in a satellite office a few keystrokes sends phones from the main office right to me. Patients never know the difference, and we never miss a call. The primary reason we went with 8x8 to begin with is because as a health care provider we looked for a phone system that was HIPAA compliant. 8x8 is the only one we could find at the time. We've had zero issues, installation was simple, startup cost was minimal and the monthly bill... read more
We've been using 8x8 for over a decade! We love the flexibilty of being able to create a system that suites the needs of any business, from small-family owned to large corporate settings. We love the reliability of the services and obviously the affordability. We just recently upgraded to accommodate our growing business and 8x8 was there to help us. The upgrade only took a few days and now, thanks to 8x8, we are even more efficient! Thank you 8x8!
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.