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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    garrett o.'s profile image
    garrett o. 
    on Birdeye

    8 years ago

    I like that you can playback a message from your email. 

    Debra L.'s profile image
    Debra L. 
    on Birdeye

    8 years ago

    We installed our new system mid September. I was worried as we were moving, changing internet carriers and changing the phone system. I must say, the transition was seamless. We didn't miss a beat (or a call). 8x8 expert, Nicole Lance, was my rep. She walked me thru what I needed to know to start up the system. I will say that I chose only to learn what I thought I needed to know. I felt for me it was the best way to learn as I didn't want to be overwhelmed. The system is easy to use, customers do not encounter a busy signal... read more

    Crystal W.'s profile image
    Crystal W. 
    on Birdeye

    8 years ago

    Our business loves the savings provided as well as the by the great service from 8x8. The transition was seemless and the phone features were easy to adjust to. It has helped streamline our 2 locations and keep them connected. Thank you 8x8 

    Valerie M.'s profile image
    Valerie M. 
    on Birdeye

    8 years ago

    I love the flexibility to set up virtual numbers and ring groups to address the needs of our growing evolving business. 

    Bob W.'s profile image
    Bob W. 
    on Birdeye

    8 years ago

    The incredible flexibility whether at your desk, across the office or out in the field. The clients receive seamless communication regardless of the situation. 

    Andrea S.'s profile image
    Andrea S. 
    on Birdeye

    8 years ago

    John Kelly with Tomario has been amazing when it comes to assisting me with purchasing my system, set-up, etc. I'd have to say that the Virtual Office and smart phone app have had a tremendous impact to my business. Never missing a call or text has allowed my team to set themselves apart and truly show how we value our clients and their needs whether we are in the office or on the go. 

    Bonnie E.'s profile image
    Bonnie E. 
    on Birdeye

    8 years ago

    We love the fact that when our internet service wasn't properly working we were able to download the App on our cell phones and still help our customers! Love the fact that the 8x8 service is multi-functional service and it goes along way with our level of service we can provide for our customers. 

    Leon M.'s profile image
    Leon M. 
    on Birdeye

    8 years ago

    What I love is the excellent customer service I received when having issues with call record options. The customer service rep continued to dig, determined to find a solution. Instead of keeping me on hold, she would research the problem and then call me back with resolution. Additionally, when I joined the company I currently work for I needed to get a headset so I could work and be "hands-free." Our company's point of contact was very knowledgeable and straight forward in describing and recommending the options available. ... read more

    Hash S.'s profile image
    Hash S. 
    on Birdeye

    8 years ago

    Simple- Software (softphone) and hard phone integration + mobile apps 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.