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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,487 reviews
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JR's profile image
JR 
on Birdeye

3 years ago

Robust platform for a small business. 

Business response:

Thank you so much for your kind words, Jr. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Yuriy R.'s profile image
Yuriy R. 
on Birdeye

3 years ago

Great product. Essential for my day-to-day business operation. 

Business response:

Thank you so much for your kind words, Dmitry. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Ana's profile image
Ana 
on Birdeye

3 years ago

Easy and clear 

Business response:

Thank you so much Ana for the star rating! 

kusmu m.'s profile image
kusmu m. 
on Birdeye

4 years ago

john 

Business response:

Thank you so much for your kind words, Kusmu. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Sherry H.'s profile image
Sherry H. 
on Birdeye

4 years ago

Worked great for 3 years, but when we needed to downsize and go remote, we were too small for you to service us. We have now been trying since July 31 to get our service cancelled and lines released to our new provider which is affecting our business. Have spent hours on hold, chats, emails, NO results - VERY FRUSTRATED. 

Business response:

Hello Sherry, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service and not getting complete assistance. Can you please send us your account information together with your latest case ID and send it to social@8x8.com? We will check and follow this up with our support Cheers, 8x8 

Graeme G.'s profile image
Graeme G. 
on Birdeye

4 years ago

Easy to use and no limited time in the free version! 

Business response:

Thank you so much Graeme for the star rating! 

Isaac Newton S.'s profile image
Isaac Newton S. 
on Birdeye

4 years ago

<h1>hello world </h1> 

Business response:

Hello Isaac, Thank you for leaving a message have a nice day to you! 

hilal k.'s profile image
hilal k. 
on Birdeye

4 years ago

Great app been using it thru hospital but need to move the mute end camera button apart. Touching one of them by accident ending the call. Also can’t exit out touching ... menu  

Business response:

Thank you so much for your kind words, Hilal. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Greg C.'s profile image
Greg C. 
on Birdeye

4 years ago

The 8x8 system has been a god-send to my insurance agency during the COVID-19 business shutdown. I am able to utilize the Virtual Office Desktop app to keep my team together with group calls and video meetings. While not like "being there," this keeps our sense of working together as a team intact. The support staff have also been very helpful working with me when we have encountered an issue with an employee's home computer working through our VPN setup. 

Business response:

Thank you so much for your kind words, Greg. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,487 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.