8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,487 reviews
Select a rating
Bruce J.'s profile image
Bruce J. 
on Birdeye

4 years ago

I am Neutral in this survey due to I have not utilized the system to understand value. I will need to re contact customer service for proper usage of the system 

Business response:

Thank you for providing your honest feedback. To reach our support please use this link to either reach us via phone or log a ticket via https://support.8x8.com/support-services/support/contact-8x8-technical-support. Cheers, 8x8 

Benjamin P.'s profile image
Benjamin P. 
on Birdeye

4 years ago

Extremely easy to setup and the customer service is crazy good. I recommend them to all of my buisness customers. 

Business response:

Thank you so much for your kind words, Benjamin. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Joe's profile image
Joe 
on Birdeye

4 years ago

Great VOIP product and depth of service to handle any potential problem... smaller "mom and pop companies" can't handle the issues nearly as well. Nothing is perfect, but if the service goes down you want a company like 8x8 behind you. 

Business response:

Thank you so much for your kind words, Joe. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Hector's profile image
Hector 
on Birdeye

4 years ago

very direct and informative 

Judy J.'s profile image
Judy J. 
on Birdeye

4 years ago

Been a customer with 8x8 for over 3 years and love the service they provide. When I moved from Panama City after Hurricane Michael, I was able to keep the same phone and fax numbers and that was huge to my business. Any time I have contacted customer service my issue or question is resolved on the first try. I highly recommend their products. 

Business response:

Thank you so much for your kind words, Judy. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

joseph s.'s profile image
joseph s. 
on Birdeye

4 years ago

Been with 8x8 for over 13 years. Way easier than I ever expected 

Business response:

Thank you so much for your kind words, Joseph. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Patrick Z.'s profile image
Patrick Z. 
on Birdeye

4 years ago

Rapid response to question. Fast and efficient tech support. 

Business response:

Thank you so much for your kind words, Patrick. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Nader S.'s profile image
Nader S. 
on Birdeye

4 years ago

Rich easy to use admin portal. Can easily configure and reassign extensions. Price is also reasonable. 

Business response:

Thank you so much for your kind words, Nader. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Kimberly L.'s profile image
Kimberly L. 
on Birdeye

4 years ago

Very seamless receiving and sending out faxes and phone calls 

Business response:

Thank you so much for your kind words, Kimberly. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,487 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.