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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,487 reviews
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Anonymous's profile image
Anonymous 
on Birdeye

4 years ago

great and fun 

Business response:

Thank you so much for your kind words, Anonymous. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

kathy s.'s profile image
kathy s. 
on Birdeye

4 years ago

The system is great. Easy to change although I would suggest, when we remove someone it removes from all places. So don't have to make sure it's been done. 

Business response:

Thank you so much for your kind words, Kathy. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Tanner T.'s profile image
Tanner T. 
on Birdeye

4 years ago

8x8 allows me to seamlessly communicate through all departments. Especially during this time 8x8 has allowed me and my business to move quickly and efficiently. 

Business response:

Thank you so much for your kind words, Tanner. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Henry's profile image
Henry 
on Birdeye

4 years ago

The customer support has been super. 

Business response:

Thank you so much for your kind words, Henry. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

JulioGomez's profile image
JulioGomez 
on Birdeye

4 years ago

Pretty good service 

BWright's profile image
BWright 
on Birdeye

4 years ago

Great! Awesome customization and customer service is perfect! 

Matthew H.'s profile image
Matthew H. 
on Birdeye

4 years ago

They do some things great, and are bad at others. Decent basic phone system, but customer support is non-existent. We tried to record calls, but it creates a 3-5 second dead space at the beginning of every call. There’s no fix according to 8x8. Their analytics are straight out of 1980 - not user friendly and no automatic daily reports. Because of the problems we had three different customer service reps said they would let us out of our contract, but three months later I’m still waiting for management to sign off. Try ring c... read more

Business response:

Hello Matthew, Thank you for your review. Please know that your feedback is critical to us improving and making sure we are addressing your needs. We apologize that you have been having trouble with our service and not getting complete assistance. Can you please provide us your latest case ID on social@8x8.com so we can review and check with the appropriate department handling your issue? Thanks Cheers, 8x8 

Scott M.'s profile image
Scott M. 
on Birdeye

4 years ago

Sales process was quick and easy. I received the phones and account information in a matter of a few days. Staging the phones was quick and we were up and running in no time. 

Business response:

Thank you so much for your kind words, Scott. We really appreciate you taking the time out to share your experience with us. Cheers, 8x8 

Dan B.'s profile image
Dan B. 
on Birdeye

4 years ago

8x8 is the best VoIP provider in the industry based on my own personal experience. 8x8 has succeeded where other VoIP providers failed for our needs. They offer great pricing and some excellent promotions for signing up. I highly recommended 8x8 for all your VoIP telecommunications needs. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,487 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.