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8x8 Salesforce App
About this business
The expectations of the customer are changing. They’re being shaped by every online and offline interaction experience – while shopping, gaming, traveling, even at work. They demand service that is instant, personalized, transparent & ubiquitous. Ready or not, you have to live up to the demands of this customer, or your business will suffer. The good news, you’re already one step ahead of the game. By using cloud applications, like 8x8 and Salesforce, your company is able to be more agile and innovative – and it’s about to ... read more
It functions well but the user friendly element is not quite up to par. I've seen the integration with firms like Velocify which makes the bridge much easier to work with.
I really like how easy it is for 8x8 to pick up a call in SF and then log it with a quick note. It is extremely easy and efficient, compared to my past experiences in sales (Cisco phones and Oracle CRM). I also really like how easy it is to review call recordings. Keep it up!
When I am using the mobile app, I only receive calls when the app is open on my phone. If working remotely, I need to have other apps open and it hinders my work flow.
8x8 generally works reliably and makes the syncing of phone calls into salesforce seamless. However, we do experience a number of glitches- lately calls have been pulling up the name and account of the prior call. However, 8x8 is generally a reliable and useful app.
8x8 has been great for all of my calling needs. The call recording and click to dial features within Salesforce are great time savers and training tools to maximize my time and help others, and myself, learn for the future.
Works great, sometimes the app is slow to load, but overall it's a fantastic product!
Works well.
The app is great except for the maximum 5 window limitation.
The integration of 8x8 and Salesforce is very helpful. Knowing you can seamlessly call a contact straight from the computer without typing saves time looking up the number and dialing. All information is stored within Salesforce and I like that it logs a record of the call automatically when finished.
Frequently asked questions about 8x8 Salesforce App
How is 8x8 Salesforce App rated?
8x8 Salesforce App has a 4.2 star rating with 159 reviews.
When is 8x8 Salesforce App open?
8x8 Salesforce App is closed now. It will open tomorrow at 6:00 a.m.