ABC Collision Center

Alysia J. 

on Yelp

a year ago

If I could do 0 stars I would. Worst place to get car fixed. I had barely damaged my bumper & they kept my car for nearly 3 weeks. Received no updates about my car and the front desk hung up on my for requesting an update. DO NOT TAKE YOUR CAR HERE! 

Kyle H. 

on Yelp

a year ago

Terribly slow service. ABC Collision Center takes ages to finish the job and give zero updates 

Katie C. 

on Yelp

2 years ago

When I dropped my car off, I told them there were 2 sets of damage that needed to be fixed. They told me that would be two deductibles and I said that would be fine. They also said I'd get updates every Tuesday about my car's progress. My car was with them for 8 weeks and I got updates every 3, after I called to get them. They would say they were waiting on a muffler on back order, etc. Finally, 8 weeks later I go to pick it up and they ONLY fixed the most insignificant damage and never communicated that they weren't going... read more

Marquise V. 

on Yelp

2 years ago

TERRIBLE CUSTOMER SERVICE. Tanner is a complete joke and doesn't take his job seriously. Train your people better and maybe you'll have better success. 

Rick W. 

on Yelp

2 years ago

My wife's car was hit from behind. Bumper was damaged along with some undercarriage issues. Brought it to ABC Collision for repair. Repair took from September through early December to get the car back. After getting car back, noticed that the paint color didn't match. Since the other guy's insurance already paid ABC Collision, we needed a loaner car from ABC Collision. No loaners we're available. Finally in late February they had a loner car to use. It took three weeks to repaint the bumper. Today, March 18th, I finally got... read more

Rodale C. 

on Yelp

2 years ago

Bad service. A family member took their truck to get it fixed, and that was around Thanksgiving, and now it's almost Christmas. 

Cierra S. 

on Yelp

2 years ago

Took my car into this place because my insurance sent me here. All that needed to be done was mostly replacing the front bumper, one fog light,and repainting. My car sat on the lot untouched because my advisor was "fired" so apparently that meant my car was put on hold??? They never reach out when you call no matter how many voicemails you leave. I had to ask for the manager instead of my advisors multiple times because he never reached out to me about updates or dates. My car was supposed to be done by the end of September ... read more

Amairani B. 

on Yelp

2 years ago

I truly wish I would have read the reviews for this place before I dropped my car off. They have had my car for OVER a month now. It is extremely difficult getting ahold of anyone. You kind of have to wait until they feel like reaching out. My car has been in the "re-assemble" process for four weeks now. I don't think it even takes this long to put a whole car together (I will add pictures of the before to show how the damage was not excessive). We also spoke to the director, he said it would be a priority once they received... read more

Cameron M. 

on Yelp

3 years ago

Do not come to this repair shop, period. I dropped my truck off a week ago today. Zero communication in the last week. I called and left messages to get an update, with no response. I finally got tired of not knowing what's going on, so I came into the shop to find out. Turns out they are only fixing half of the repairs needed, due to an insurance claim issue. If they had called me a week ago, I could have cleared it up with the insurance company then. The response from the claims rep, "I really messed up, and this on... read more