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Airport Center Parking - Garage (LAX)
- Airport Shuttles
- Los Angeles, CA
About this business
Location details
5960 W. 98th Street, Los Angeles, CA, 90045, United States
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Rochelle is the most attentive and helpful driver. First class service. Going above and beyond for every passenger.
Best bus ride! We all sang happy birthday to our excellent driver, Rochelle! Rochelle made sure we were all safe and taken care of.
Rochelle!!!! MY LOVE!! she is literally the best thing that has happened to me!!! She made my entire day!!! She has been voted best driver by all us flight attendants !!!!
Rochelle was amazing and accommodating . Made everyone feel welcome HAPPY BIRTHDAY QUEEN
Rochelle was very helpful and very friendly and informative got us to the airport quickly and in timely manner.
Rochelle is the best! Great rates at this parking spot as well and plenty of shuttles going back and forth.
Parked at Airport Parking Center from July 11th through 21st. Most of the vehicles there were double-parked so really hard to find a place to park. Place had a sleazy vibe. Came back to find that our catalytic converter had been stolen. Made a claim and was denied by their claims management people Maarci & Associates. Didn't even get a refund. Don't park here! Get a friend or family member to take you to the airport and/or pay for limo service. Not worth the hassle and money.
I booked parking reservations as my flight Departs this Sunday, August 2nd. I received an email stating that my parking was canceled due to pricing. I paid in full and printed my receipt, but because they changed their pricing, my reservation was canceled. I have contacted them asking them to honor the price that I paid, but they refused. I will be filing a consumer complaint.
Business response:
Hi Trecie Please email me directly at rfawaz@tlrgc.com. I don't believe you contacted us directly. If you made your reservation through a third-party booking service, you may have spoken with them rather than with our team. I look forward to hearing from you so I can assist you further.
Parking is cheap if you do it in advance. They advertise every 15 minutes shuttles but it averages 45min to an hour wait to get picked up. They need more shuttles operating. I've see the spot shuttles pass by every 5 at least. Will use that next time.
Business response:
Hi Jasmine Thank you for your feedback. We're glad to hear you found our parking rates affordable when booking in advance. We sincerely apologize for the long shuttle wait you experienced. Waiting 45 minutes to an hour is not the level of service we strive to provide, and we understand how frustrating that can be after a trip. While traffic and peak travel periods can sometimes affect our shuttle operations, we know that's not the experience our customers expect. Your comments regarding shuttle frequency have been shared wit... read more
Frequently asked questions about Airport Center Parking - Garage (LAX)
How is Airport Center Parking - Garage (LAX) rated?
Airport Center Parking - Garage (LAX) has a 4.3 star rating with 1,247 reviews.
When is Airport Center Parking - Garage (LAX) open?
Airport Center Parking - Garage (LAX) is open now. It is open 24/7.