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All My Sons Moving & Storage
- Movers
- Albuquerque, NM
About this business
Location details
3341 Columbia Dr NE , Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Tom and Jesse arrived between their scheduled time. We were ready to go: our boxes were packed and labeled, furniture was covered in blankets and wrapped and they were able to load our 15ft UHaul in exactly two hours. Our apartment was on the second floor and we had a two bedroom two bath and none of furniture was scratched or broken. Jesses' packing of the truck was flawless. Tom was the lead man and knew how to organize our goods when loading the truck. Both were congenial and efficient. Well done. I'd hire them again.
They are thieves. I have photos of the back of their truck with my items that never made it into the apartment. They stole over 21 items from me during a 14 hr move into a one bedroom Apartment. Run from these predatory, con artists. I am out thousands and drowning in paper for my insurance, the police and all the other reports. The quote they give you will be about 1/2 of the real cost. Look at the reviews on Facebook and Google. These people are predatory con artists and I stole close to 9k of my belongings. Hope they go... read more
Business response:
Denise, We sincerely apologize to hear about your recent experience. We understand how frustrating it feels when the timeline takes longer than expected and when items become misplaced and not handled with care. This is not the experience we want for any of our customers. We are committed to reviewing all reported concerns thoroughly. Please reach out to our Claims department 866-941-1849 to address all of your concerns. We sincerely regret the inconvenience and the added stress this situation has caused and greatly apprecia... read more
Worst experience we've ever had. They left our furniture in the driveway because they were in a snitch and tired. Apparently it took them forever and they do not guarantee anything.
Business response:
We sincerely apologize for the rushed delivery of your belongings, Catherine. We understand how upsetting it would be to have your furniture left in the driveway, particularly after a move that you felt took far too long. We strive to provide professional and dependable service from start to finish, and regret that this was not the case during your move. We would like the opportunity to review the details of your move. Please reach our Customer Service team on 844-238-8715 so we can further address your concerns. We regret t... read more
I hired All My Sons to do my move. if I could I would not give it any starts. Bad service and on top of that bad employee attitude. One employee worked really hard moving all the boxes while the other one helped with very little. I was told that I will receive one hour credit and received nothing, was billed the full amount. Both employees were badmouthing the company and saying how cheap the company is and that they don't care about their employees at all. Not a good experience I must say. Will never use them again.
Business response:
Anna, we are sorry to hear about your recent experience. We understand how disappointing it feels when the service you receive does not match what you were promised, especially when you were expecting a credit that was not reflected on your final bill. Please know that it was never our intention for you to leave your move feeling dissatisfied with the service or that your concerns were not addressed. Please reach our Customer Service team on 844-238-8715 so we can further review your concerns and work toward a resolution. We... read more
Change pricing, do not honor phone quotes. If you have to file a claim. Good luck and hope you do not get AB Balderas to handle it. He is useless.
Business response:
Chris, We apologize for the frustration you experienced regarding the pricing concerns and the claims process. We understand how important it is to have transparency throughout your move and to feel supported when addressing any issues that arise afterward. We appreciate you sharing your feedback regarding your experience with the quote provided and your interactions during the claims process. Your concerns have been noted, and we will use this feedback as an opportunity to review where we can improve communication and suppo... read more
Don't waste your time. I spent 45 minutes setting up a move, clearly explaining everything I needed, including the items to be moved and placed in storage. I paid the required deposit and thought everything was confirmed. Then a rude employee called and asked me all the same questions I'd already answered. When I explained that I had already provided all of this information to another employee, he became upset and canceled my service. Based on this experience, it's easy to understand why their reviews are so poor. If this... read more
Business response:
Jennifer, we are sorry to hear about the experience you had while attempting to schedule your move. We understand how frustrating it can be to spend time providing details, completing the booking process, and then feel that your concerns were not handled appropriately. We regret that the follow-up communication did not go as expected and that your interaction with our team member left you feeling disappointed. We understand your concerns regarding the cancellation of your service and the status of your deposit, and we recogn... read more
The initial contact with our "coordinator " Dimitri was excellent and the reason we chose this company. He professionally walked us through the process and promised our furniture would be wrapped etc. Moving day arrived and we were met with a crew of 4. These men were very pleasant and polite. All seemed good at first but after their lunch break, which involved a swim in our pool, things went downhill. 100% we could tell they're working on the clock. Everything slowed down to a crawl for example 3 guys watching one dismantl... read more
Business response:
Lori, we are sorry to hear about the concerns you experienced during your move. We understand how disappointing it can be to begin the process feeling confident in the service provided, only to have concerns arise during the move and after your belongings are delivered. We are sorry to hear about your concerns regarding the handling of your furniture, the packing process, and the damages reported after the move. We understand the importance of properly protecting and transporting your belongings, especially valuable furnitur... read more
Between moving places I found myself without help. I reached out via Yelp for an estimate. I was contacted by the staff almost immediately. We were off to a great start. That was up until move out day. Two young men showed up. They had me sign a bunch of paperwork on a tablet they wanted me to sign before they got started. As I was using the tablet they started reviewing everything I had packed they informed me they weren't allowed to transport liquids or perishable Items as soon as they saw I had a couple cases of water an... read more
Terrible scheduling. Talked to 3 different people, different info from all, in the end all three got my address wrong. Called on Monday for final time, was guaranteed 8:30 to 9:30, the next day. Got a call from driver at 9:20, he said the truck was in for maintenance check and things needed fixed. No ETA. Finally showed up at noon after they went to wrong part of town. Remember THEY HAD ALL GOTTEN MY ADDRESS WRONG!! Price ended up much more expensive compared to other quotes, and costs were not fully disclosed. Ter... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,415 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 7:00 p.m.