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All My Sons Moving & Storage
- Movers
- Albuquerque, NM
About this business
Location details
3341 Columbia Dr NE , Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Zero out of 5 stars, if I didn't have to choose even 1. All My Sons needs to get out of the business. They never called the morning of the move to double-confirm they're coming. We spent 3 hours on hold only to have our reservation to move get spontaneously canceled. No apology, no manager call, just a short call from someone in Dallas (we're in Albuquerque) saying sorry/not sorry, 6 hours after our moving day should've begun. Fuck all the way off.
Business response:
We completely understand how upsetting this situation must be Sean, and we’re truly sorry. At All My Sons Moving And Storage we make every effort to prevent cancellations and ensure our customer’s plans go smoothly. We regret that this wasn’t the case during your move. Your feedback has been received with gratitude and will play a key role in helping us improve. Thank you for your time. Best regards, Marie Senghore ... read more
I wish there was a negative star for the rating! Still waiting on police investigation of my Jewerly that came up missing the day of my move. Over 10k in one of a kind native american Jewerly. I am so heartbroken. When I spoke with management I was told to go look again I must have misplaced it. Please give it back!
Business response:
2. Thank you for informing us about the missing items from your recent move Denise. We understand that personal belongings can hold significant sentimental value, and we sincerely apologize for this oversight. To help us investigate further, please contact us at wecare@allmysons.com or call 844-238-8715. Kindly provide your Customer ID (CID) reference number or the phone number associated with your move. Thanks for bringing this to our attention.
Hi highly recommend you DO NOT use this business! They hire thieves and do not hold them accountable. They stole over 10K of custom jewelry from us yesterday (11/26/24). We didn't get any cooperation from the business owners. They refused to interview their workers. A police report was made due to the monetary total that was stolen.
Business response:
Thank you for bringing this to our attention Darlene. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, th... read more
They were all for moving our one item until they called last minute saying they were not going to make it due to having a dirt road because they don't want to mess up their trucks! I asked for my on my deposit said he do it right away and just hung up. Would not recommend!
Business response:
Thank you for reaching out Kelly. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations.
This review is difficult to explain... Part of their service was outstanding.. while the other was as sad as you can get. I purposely called around to many movers in the Albuquerque area to find someone that could move my 94 year old mother from one apartment to another in the same Senior Living Facility. When I confirmed with All My Sons, I was assured that the movers would be there to help me get her moved quickly first thing in the morning. I received a call from Dallas (he said he was the Manager) stating that he wa... read more
Business response:
Jona, We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
son Ryan and his girlfriend just used this company today in Denver, Colorado. They were quoted that the 5 mile job would be $200. They had about 10 items that they needed to get moved to their new place. After the move was finished they were charged $1000 for the move. When asked why they were told of hidden fees. One fee was $40 for each roll tape. Ryan was able to talk them down to $700. However, this is just a bait and switch scheme. Do not trust this company. When his girlfriend called to complain about the cost increase... read more
Business response:
Thank you for contacting us, Penny. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
All my sons moved our entire home into storage for 3 months and then moved everything to our new home in NM. We paid for the very expensive insurance (881.00) for the move to NM. Arriving in NM there were several pieces damaged and all hardware, feet and remote or our adjustable bed was missing. I have filed a claim and was denied because even though they were the moving company for both moves, they were not liable because they did not have control over the storage unit. When they loaded the items from the storage unit a... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Kathy, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for the opport... read more
I hired this company to move 6 office desks and was quoted just over$300.00. The movers took 3 hours to move the desk from one location to the other, which was approximately a 10 minute commute. In doing a walk through unfortunately after the movers were gone it was found that the largest desk 7 ft in length with hutch was left behind. After,2 days trying to reach a live person it was arranged for movers to go back for the desk. I had to gain permission to re-enter the building which had been sold, waited 2 hours for the mov... read more
Business response:
Melissa, we are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand
Oh, shoot, I should have checked the Yelp rating before booking! Most of my items got moved, I think. Three days later, I'm still trying to identify what's in each gigantic box that I can't move on my own. Items were not carefully packed. Food and nonfood items were thrown together without caution. One box of stuff is now covered in cornmeal. Half of the items in the kitchen were just left there for me to move myself. They didn't use the supplies I had purchased and offered up at their dispatcher's recommendation. They l... read more
Business response:
Leah, You deserve the absolute best experience every time. Our aim is to exceed expectations and we are truly sorry that this was not this case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. Please contact us at directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Thank you for bring this to our attention.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 2,337 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.