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All My Sons Moving & Storage
- Movers
- Houston, TX
About this business
Location details
9550 W Wingfoot Rd, Suite 190, Houston, TX, 77041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I was very pleased with All My Sons overall. They dealt with my need to reschedule. They were punctual the day of the move. The movers themselves were polite and did exactly as asked. In my opinion, the cost was just a little more than what I felt was appropriate.
The extra hour charged for travel & fuel surcharge was too high!
They damaged numerous items including my brand new refrigerator, ruined my 75? flat screen tv, damaged my home trying to move items in. Horrible experience. Would not hire them again. They charged me $3,100 to move me but damaged my property in the process. Would have been better off moving everything ourselves.
Just be aware of hidden fees associated with mileage. It?s not shared with you when getting a quote, only when you pay the deposit. Had I known the hidden costs up front I would have chosen a different company. Make sure you?re given an itemized quote before you agree to use this Be aware of hidden mileage fees. These weren?t disclosed when I requested a quote and only appeared when it was time to pay the deposit. Had I known about these extra costs upfront, I would have chosen a different company. Make sure you ask for an i... read more
I scheduled my move for 9:00 AM, but the crew called saying they'd arrive at 8:00 AM and ultimately started closer to 9. They quoted $230/hour, yet by 1:00 PM I was handed a surprise bill over $2,000?including unexplained fees and a $100 deposit that didn?t count toward the total. I was told the truck wouldn?t be unloaded unless I paid in full, and a call to the office didn?t help. Despite informing them of a second pickup location, the crew refused to go unless we booked another trip?completely impractical. One mover even o... read more
Business response:
Pablo, We?re very sorry to hear about your experience. It?s clear that the confusion over arrival times, unexpected fees, and issues with your second pickup caused significant frustration, and that is not the level of service we aim to provide. We also apologize for the issues with your receipt and the miscommunication regarding discounts and materials. We understand how stressful moving can be, and we regret that this situation added unnecessary complications and uncertainty. Your feedback is important and helps us improve ... read more
Terrible experience with All My Sons Moving. Every time I spoke with them, it was like starting over?they didn?t have any previous info I had given them. We only moved one bedroom?s worth of furniture (bed, couch, desk, chairs, nightstands, and a few boxes), yet it somehow took almost 8 hours and cost me $1,500. The movers showed up unprepared, without the right tools, took ages with paperwork, and didn?t bother to protect the floors?which they ended up scratching. Despite me confirming multiple times that items needed reass... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Movers were quick and efficient. The driver lied and said they were there for 2.5 hrs and that they had to pack materials and we were charged for them. We were also charged a travel charge. They did not take our stuff anywhere except for downstairs. We were never told about those charges. That is totally absurd. Your company is taken advantage. Will not recommend your services to anyone.
Business response:
Thank you for contacting us, Denise. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
The movers were good but the price to move me right up the street was absolutely ridiculous no one told me I would be charged for tape and 2 boxes $150 for gas $136 for time and travel and $98 for tape and a few boxes is absurd! I will never use or refer anyone to yall smh
Business response:
Hi Michalene, we sincerely value the chance to address your concerns regarding the charges for your moving services. You can trust in our unwavering dedication to delivering transparent and straightforward pricing. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238- 8715, make sure to include your Customer ID (CID) reference number or the phone number associated with your move. We eagerly anticipate connecting with you soon! Nina R., Reputation management Specialist
This move was from one apartment to another in same complex. Movers did not wrap or protect anything. They almost had the Truck loaded and I get a call from the office that they are not going to move me and were taking everything back to the apartment. They saw a bug and were not going back in. Yet they wanted to put everything back in the apartment. I asked them to at least load the mattress and the couch but they said no. Then they told me they were going to unload the truck in the parking lot and leave. I paid for this an... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 7,492 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.