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All My Sons Moving & Storage
- Movers
- Houston, TX
About this business
Location details
9550 W Wingfoot Rd, Suite 190, Houston, TX, 77041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
They billed me for 830 but didn?t start working till nine then they build me an hour for lunch then they build me 30 minutes at the end of the project. They billed an incorrect rate for the gas after speaking to them .an incorrect rate for the gas after speaking to them about these many errors. They stated they would refund some of it. then when I called after a few days, they still hadn?t taken care of it.
I am posting this review in hopes that someone at All My Sons will finally address my concerns. My moving experience was extremely disappointing. Multiple pieces of furniture were damaged during the move, and the movers also caused damage to my boyfriend?s home, including damage to walls, a door, and hardwood floors. The move felt disorganized and unprofessional. One mover told me it was only his third day on the job. Throughout the day, I overheard repeated arguments between the movers, and by the end of the move one of t... read more
First of all, they arrived 2 hours late. We had a small job- 3 beds, 3 dressers, 2 couches, and a console table. No boxes. Not even a full house of furniture. We had been quoted $1200 since we were going to have 3 guys and our move was smaller. They moved incredibly slow to drive up the hourly price and the move took all day long. The men told us multiple times they accept tips- which is very rude. Once at our new house, they left a large gash in our brand new wood floors and knocked a large chunk off the corner of my solid ... read more
Overall, they got the job completed. The for sure get paid by the hour, so no rush to get it completed. I brought a big portion of the big items out to the truck myself. They dropped my couch causing recliner function not to work properly now. They put a big dent in my metal front door with the fridge. All this and absolutely no care about the damages. Took almost an hour to get to the storage facility with my items. Overall, not satisfied with the service. No follow up call from office to ask how the movers performed. Then ... read more
I strongly do not recommend All My Sons Moving & Storage. I truly wish I had read the reviews before booking with them, because my experience was extremely disappointing. The staff was highly unprofessional and clearly lacked proper training. They did not know how to correctly use moving equipment or handle furniture with care. As a result, several of my items were damaged?including a broken mirror from my dresser?and multiple walls in my home were scratched. They also lost the power cord to my television, and when I c... read more
They damaged numerous items including my brand new refrigerator, ruined my 75? flat screen tv, damaged my home trying to move items in. Horrible experience. Would not hire them again. They charged me $3,100 to move me but damaged my property in the process. Would have been better off moving everything ourselves.
Just be aware of hidden fees associated with mileage. It?s not shared with you when getting a quote, only when you pay the deposit. Had I known the hidden costs up front I would have chosen a different company. Make sure you?re given an itemized quote before you agree to use this Be aware of hidden mileage fees. These weren?t disclosed when I requested a quote and only appeared when it was time to pay the deposit. Had I known about these extra costs upfront, I would have chosen a different company. Make sure you ask for an i... read more
I scheduled my move for 9:00 AM, but the crew called saying they'd arrive at 8:00 AM and ultimately started closer to 9. They quoted $230/hour, yet by 1:00 PM I was handed a surprise bill over $2,000?including unexplained fees and a $100 deposit that didn?t count toward the total. I was told the truck wouldn?t be unloaded unless I paid in full, and a call to the office didn?t help. Despite informing them of a second pickup location, the crew refused to go unless we booked another trip?completely impractical. One mover even o... read more
Business response:
Pablo, We?re very sorry to hear about your experience. It?s clear that the confusion over arrival times, unexpected fees, and issues with your second pickup caused significant frustration, and that is not the level of service we aim to provide. We also apologize for the issues with your receipt and the miscommunication regarding discounts and materials. We understand how stressful moving can be, and we regret that this situation added unnecessary complications and uncertainty. Your feedback is important and helps us improve ... read more
Terrible experience with All My Sons Moving. Every time I spoke with them, it was like starting over?they didn?t have any previous info I had given them. We only moved one bedroom?s worth of furniture (bed, couch, desk, chairs, nightstands, and a few boxes), yet it somehow took almost 8 hours and cost me $1,500. The movers showed up unprepared, without the right tools, took ages with paperwork, and didn?t bother to protect the floors?which they ended up scratching. Despite me confirming multiple times that items needed reass... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 7,646 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.