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All My Sons Moving & Storage
- Movers
- El Paso, TX
About this business
Location details
820 Kastrin st., El Paso, TX, 79907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I am so thankful for this place, when I was deployed I was going through a nasty divorce and didn't have anyone to help move my stuff from the apartment I shared with my ex. They moved my things without a problem. And when I came back they gave me an awesome discount!!! This place is very military friendly and if I could give it 10 stars I would.
These people ripped me off. They charge way too much. In addition, the movers busted the corners of some of my furniture, which I feel bad for them because they get paid minimum wage while the fat cat in top keeps all the money he charges for the service.
Business response:
Thank you for contacting us, Tina. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
It started out with them asking me for tools. Three very mannerly, hard working young kids showed up however they were not experienced enough to handle the move. So they cracked my tile floor. They cracked the glass insert in my kitchen table. They didn't put my bed together correctly. They broke a twin bed box spring. They didn't get all the patio furniture. Still I wasn't going to complain however a TV also got broken. So now I need to go back to my house and finish moving the patio furniture they didn't get. I also h... read more
Business response:
Thank you for bringing this to our attention Mary Ellen. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ... read more
The movers were great , professional and courteous. The company is not , they are outrageously over priced and lots of hidden charges and they promise discounts and give you none. Go with a more economical option don't consider this company it's not worth your hard earned money.
Business response:
Sylvia, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your tim... read more
I moved around the world while I was in the Navy. I lost more stuff in a one mile move with these guys than I did in 31 years in the Navy. Their crews were polite and courteous but that will never replace my Navy memorabilia that was "lost." A one mile move. So disappointed.
Business response:
We are here to assist you Ruben. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help! Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move.
I inquired on line for a small move of a few bulky items for my parents. When I got a call back, all the information was incorrect but I still moved forward. I was given a quote of the labor, moving time frame and service charges. I informed them I was not in the same city and would like to be called on when they were on their way as well as called for payment. I received an email confirming the order, but they had the incorrect day so I had to call back and get it corrected. The driver accidentally called me early this m... read more
Business response:
Dave, Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention.
Stay away from this company!! bad business practices!! overpriced!! Initially estimate wasn't forefront. Very vague!!!
Used this service to move less than 5 miles away, most items already boxed and in garage. The crew sent minus one were hired that day, lacked motivation, professionalism, with one of them having a asthma attack and sat in truck instead of unloading it. Dented every appliance they touched, put holes in new home walls, and complained about other people being in home stating our movers aren't safe. Spoke to supervisor, employee took pictures of damages, and contacted company about getting compensation for it. Never got any r... read more
Crew are hardworking people. However, administration and management are the worst. They will bill you for time they "consider fair" despite their own system send you the right time. They will say that the truck stayed at your address for longer time and that time is billed to you. If you complain, they will treat you so rude and disrespectful. They will get your money and ignore your concerns. You can dispute the extra charge with your CC. If you don't want your money get stolen, find another company.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,507 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.