This profile has been claimed by the business owner or representative.
All My Sons Moving & Storage
- Movers
- El Paso, TX
About this business
Location details
820 Kastrin st., El Paso, TX, 79907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
RecommendedThey did an amazing job. In and out and it wasn’t a great location either. I highly recommend.
The absolute worst experience. I was quoted $99 per hour for two guys. It took them 2 hours, and they moved my stuff only 2 miles away. I expected to pay around $300. My total was OVER $1200. They don't tell you about the gas charge, which was $38 to go only TWO miles away. Then the packaging supplies was over $500. For just paper and tape around my furniture. Before they start wrapping all your stuff up, tell them not to. It will save you HUNDREDS of dollars. And it'll get done much faster. If you don't plan on paying at le... read more
Business response:
Lauren, we would first like to apologize for your negative experience with our moving company. We are interested in learning more about your specific move so that we may avoid mistakes like this in the future. Please call our customer care team at 866-941-1849 with your move ID, at your earliest convenience. Best regards, All My Sons.
It doesn't even deserve 1 star terrible company. Beware!!!!! There are meth heads working there selling meth from thw trucks while your furniture is in that truck. An employee going thru your belongings and stealing anything of value!!! The manager Frank doesn't even pay for days worked!!!! DONT WORK OR HIRE THESE PEOPLE!!!!!!!!!
Business response:
Hello Maria, I do apologize for the experience that you went through, but I do not show you in our system as doing a move with us and we do not have a Frank that works in our El Paso branch. These accusations that you have stated are very serious, so please give me a call or send me an email, so we can discuss this in further detail. Corena Edens Customer Relations Manager All My Sons Business Development, LLC Direct Line: 972-441-7886 Email: cedens@allmysons.com
During my move I had 2 movers, 1 upstairs and 1 downstairs, I couldn’t be in two places at the same time! Several items were taken from my move that the company is not willing to reimburse! If I would have known they were unethical and didn’t stand by their work I would never have hired them! Unprofessional, they used my own blankets and bedding to wrap my furniture! I was quoted a price and ended up paying twice as much for a 1 hour move! I also filed a complaint with TxDMV.
Broke both arms of an antique chest of drawers, then hid the evidence behind a mattress frame. Purposely unloaded boxes upside down, forgot a TV on the truck, then left it in the rain. And my final bill was hundreds of dollars over what I was originally quoted. I could go on, but I’ll spare you by just saying that this is the single worst experience I’ve had with any company in my 45 years of life. Avoid at all cost. Avoid like the plague.
Business response:
Josh, I am personally very sorry that this happened. Please allow us to make it right by calling our customer care team at (866) 941-1849.
Keep away like the plague. They charged by the hr and the employees move like sloths. You’re better off doing it yourself. Two guys would stay standing watching the other unscrew a bedpost. I had to ask them to do something else while they waited. Frankly I think the good reviews here are posted by its employees or friends. Paid nearly 1800.00 when most of the things were already packaged.
Business response:
Jaime, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (915) 249-3317 to speak to our manager directly.
Left before job was done and workers have terrible work ethic. Could not get job done as quoted, needed more time, which meant more money. Still did not finish but ran out as soon as they could. Very disappointed!
Business response:
Dania, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 941-1849 to discuss this further.
The move was a disaster. They are completely unethical..the office people...not the drivers. I had a binding estimate and they wanted me to pay in full before they left El Paso before my move to butte mt. I told them that the salesman told me I would pay the second half of the nearly $18,000 move after it was done. Midway through the unload the manager, EDDIE, via phone bullied me into paying. He called the crew and told them to stop unloading. So, I had to pay. Their truck had broken down in route and they had to offl... read more
Business response:
Hi Barbara, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include your full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved ASAP.
Thieves! Do not use them! If you must use them do not leave anything of value around. Put them in a safe place! To many horror stories! Not only are you paying for their service , they are stealing your items! Make sure you have receipts of your valuables. Be on their backs as they move your items! STAY AWAY!
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,493 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.