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American Sale - Merrillville
- Merrillville, IN
About this business
Location details
1484 E Lincoln Hwy, Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Horrible after service customer service! Multiple calls left nothing returned other than a email saying it is what it is with no concern of resolving the problem!
Business response:
Hello Jason. We're sorry for the late reply. We had some difficulties with our phone system during the first week of June that have now been resolved. We will ask our Customer Service Dept to look for your email to us.
One time they took a deposit for a pool we never got. Had to fight them until December before getting our deposit back. Now our 10 x 12 gazebo from American Sale is a FAIL. The roof is faulty. Rain water doesn't make it to the grommet drain holes. It pools. We must run outside when it rains, stand under the pooled water and push up to remove the water and prevent further stretching. This is NOT the outdoor oasis we pictured when we purchased the gazebo. We have called Customer Service. They asked for pictures. We sent them. ... read more
Business response:
Hello Donna. We spoke with our Customer Service team and they let us know that they contacted the manufacturer about the issue. Unfortunately, it looks like you are not under warranty for this issue and either will need to get a new top or continue caring for the one you have per instructions in your manual. Soft top gazebos require more maintenance than hard top gazebos due to the fabric. We did try to get the manufacturer to offer some sort of coverage on this, but they would not oblige. Please refer to your manual on prop... read more
Frequently asked questions about American Sale - Merrillville
How is American Sale - Merrillville rated?
American Sale - Merrillville has a 4.6 star rating with 2,290 reviews.
When is American Sale - Merrillville open?
American Sale - Merrillville is closed now. It will open at 10:00 a.m.