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American Sale - Merrillville
- Merrillville, IN
About this business
Location details
1484 E Lincoln Hwy, Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I’m very irritated. First was told our pool would be installed first week in June. Then found out it wasn’t till the middle of July. Then had it delivered Monday and going to install it tomorrow ourselves and going through all the boxes getting everything ready and there is no filter or pump!! This process has not been easy at all dealing with them!! So now how do I get the filter and pump before tomorrow when we r installing??
Business response:
They have located your filter. The Merrillville store will be reaching out to you today!
Stand behind your products. The patio set is pealing and rusting after only one year. Purchase was made in November and delivered at the end of April. Their warranty apparently started the day of purchase, not the day the set was received. Save yourself the time and money. We thought we purchased a nice set for my mom but we were wrong. Complete garbage. Go to Walmart and you will get better quality.
Business response:
Hi Dana- As we discussed, we do stand behind our products which is why we recently reached out to the manufacturer on your behalf, a year and a half after your purchase was made in November 2017. We apologize that your items are no longer under warranty and that there isn’t more we could do for you.
They sold us a pool, my wife was very excited about it, and then the BS started with a weekly call to push back the install date further, we finally just told them to come get the pool that was never installed, and it still sits in my driveway. they delivered it on June 3 it is Aug 1 now, this has been ridiculous all together!!!!!!
We have worked with Dorothy Poskin for about 3 years,I appreciate her honesty, and how well she serves us. we recommend her to our friends and to you.
Everything was good until service after the sale. I had a new 6000 dollar pool installed that the pump don't work. Its been sitting for a week and customer service wanted me to replace it. No idea how to replace a pump. Also I don't feel I shouldn't have to.
Business response:
Our pleasure! Looks lovely and refreshing, Robert! Glad you can enjoy the summer relaxing in the water! 👍🏼
Everything was good until service after the sale. I had a new 6000 dollar pool installed that the pump don't work. Its been sitting for a week and customer service wanted me to replace it. No idea how to replace a pump. Also I don't feel I shouldn't have to.
RecommendedEverything was good until service after the sale. I had a new 6000 dollar pool installed that the pump don't work. Its been sitting for a week and customer service wanted me to replace it. No idea how to replace a pump. Also I don't feel I shouldn't have to.
Purchased our hot tub a few weeks ago at American sale Merrillville IN.. the price was good delivery went great... Just tried filling it up last night and there is a leak due to a crack in the pump. Called and of course their service guys r done for the day so after pestering them this morning I get a call back finally and am informed that it will be a WEEK before they can send someone out... So I have a leak/ water damage in our newly built hot tub room and we had to drain an almost full hot tub wasting that money! Serious... read more
Got overcharged tonight for a shark chlorine dispenser. Really disappointed. I'll go somewhere else next time.
Business response:
Hi Melissa! Hope we clarified the pricing confusion yesterday on the shark chlorine dispenser. Please let us know if we can help further!
Frequently asked questions about American Sale - Merrillville
How is American Sale - Merrillville rated?
American Sale - Merrillville has a 4.6 star rating with 2,127 reviews.
When is American Sale - Merrillville open?
American Sale - Merrillville is closed now. It will open at 10:00 a.m.