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American Sale - Merrillville
- Merrillville, IN
About this business
WHY AMERICAN SALE? With 60 years experience, we at American Sale, are committed to providing your family with hand-selected products for Home Recreation and Holiday Fun. Our customers are our family, and we are dedicated to ensuring professional service and support from the moment a shopping experience begins. Whether it's transforming your backyard into a beautiful outdoor retreat, or making your home a winter wonderland of holiday magic, we promise quality products to make your life at home the most enjoyable for you and ... read more
Location details
1484 E Lincoln Hwy, Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service and quality of the furniture is great, but delivery has been a nightmare. It’s been over 6 months and we only have a portion of our sofa combo - pieces missing - with half the cushions. Can’t even use the set. Then they delivered the wrong piece and we had to take it back ourselves. Now they’re giving us mismatched pieces and cushions to BORROW until our pieces come in. Of course we have to go out there to pick them up. I will never order from AS again. We’ve been waiting a half a year for patio furniture that we... read more
Terrible service I ordered a pool table. They said it can be delivered in two days however I needed more time to set things up. So I got it scheduled for two weeks. I get a call a day before delivery to confirm my time slot ok cool. Not even five hours later I get another call saying they don’t have my felt. Not cool I cancelled my order and I’ll take my business elsewhere. I’m done with this company.
American Sale is a poor choice for first time pool buyers. We really liked our sales guy, so I had such high hopes that our experience would be a great one. He answered many of our questions and made great suggestions based on our needs. That is where the quality part of our experience comes to an end. As first time pool owners, we had many questions and concerns about making sure we went through the process correctly and we were assured that we would be given guidance, but once they had our money, communication was absol... read more
Went in to discuss pool options (size, cost, types, etc) and stood in the pool section for 30 min and the guy never even looked at us. They have nothing out so you can’t even look yourself. When he finally finished with one couple, he walked right past me without even an acknowledgement to go talk to a family that had just arrived a few min prior. Not sure if it was because I am a woman or what but they definitely will not get my business. Complete waste of time.
Extremely disappointed in our whole experience. We bought a swing set over the phone due to the pandemic. Sales rep got our address wrong and email wrong. But not the credit card we used for a down payment! No one contacted us about finalizing the payment or financing (that was offered during phone sale.) I called to correct both the address and email and still did not receive any of the necessary paperwork. Called to ask about financing two days before and was told it was probably too late and my delivery would be cancelled... read more
RecommendedWe recently bought a pool here and our sales guy was Jose. I must have asked him a billion questions and he patiently answered them all. Just had the pool delivered and missing filter and ladder. called and was informed right away that they do see it missing and it's back ordered. Hoping to receive it soon and patiently waiting for our phone call to install. Will do business here again!
I’m very irritated. First was told our pool would be installed first week in June. Then found out it wasn’t till the middle of July. Then had it delivered Monday and going to install it tomorrow ourselves and going through all the boxes getting everything ready and there is no filter or pump!! This process has not been easy at all dealing with them!! So now how do I get the filter and pump before tomorrow when we r installing??
Stand behind your products. The patio set is pealing and rusting after only one year. Purchase was made in November and delivered at the end of April. Their warranty apparently started the day of purchase, not the day the set was received. Save yourself the time and money. We thought we purchased a nice set for my mom but we were wrong. Complete garbage. Go to Walmart and you will get better quality.
They sold us a pool, my wife was very excited about it, and then the BS started with a weekly call to push back the install date further, we finally just told them to come get the pool that was never installed, and it still sits in my driveway. they delivered it on June 3 it is Aug 1 now, this has been ridiculous all together!!!!!!
Frequently asked questions about American Sale - Merrillville
How is American Sale - Merrillville rated?
American Sale - Merrillville has a 4.6 star rating with 2,034 reviews.
When is American Sale - Merrillville open?
American Sale - Merrillville is open now. It will close at 7:00 p.m.