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American Sale - Orland Park
- Retail
- Orland Park, IL
About this business
Location details
16660 South La Grange Road, Orland Park, IL, 60467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I shopped online with AmericanSale.com The date of my order was 2/1/2013. I bought 4 animated deer and put them away for Christmas gifts. You can imagine how disappointed everyone was when I gave them the gifts last week! ..ALL 4 OF THEM WERE DEFECTIVE AND UNUSABLE! Clearly, what they sold on the "after Christmas sale" was all the defective merchandise that was returned! I wrote an email to customer service, but they did not respond. I am sorry that I did not take them out and examine them carefully as soon as ... read more
Business response:
We do not sell defective or damaged merchandise on our website. We do strongly recommend that all lights, decor, animated figures are tested once receiving the product.
Buyers Beware! We bought a pool and hot tub in 2007 which was a considerable amount of money. We did not get the pool we ordered, they said they replaced it with a better pool. The filter and heater went out years ago. This year the walls of the pool are corroding, contacted customer service, they are no help at all. The warranty on the pools are LIMITED, and from Canada. We receives a letter from Trendium Pool Products, if we send them $1,076.08USD they will ship us pool walls. We have to install it and replace the li... read more
I bought a very expensive hot tub there in Feb. It was delivered in Apr. and in May I called and reported a problem with the heater. American sales service came out and said it was my electrical hook-up and would not even look at the heater until it was fixed. I called a certified electrician who wired as per their instructions and still it was the heater. Again, they claimed it was my electric, without even testing the heater. I called my electrician who came back and spoke directly with American Sales service people a... read more
Seriously?!? I like how they double or triple the prices on their items just to claim they're selling them "50 % off". In reality, they're selling their stuff slightly above or at the exact price as other stores! I went to look at some costumes and Spooky village stuff because I saw an ad stating "50% off" these pieces. When I looked at the "original price" of these items, it was double what is being sold everywhere else. When I asked one of the employees where the 50% off stuff was he told me I was looking at it. I pointe... read more
Installers need to be a little more courteous about customer's yard and more organized. Walked thru flower beds and garden and had tools and boxes and trash ALL over the yard until they were finished. On the plus side, they are fast and Chris, from Midwest Pool Installers, knows what he is doing.
Val did a great job and your deleivery crew was fantastic. I'm not sure who packaged our patio set but glueing Styrofoam to our tabletop was NOT acceptable. Also telling me that your short on chairs for any reason is not acceptable nor do I have to understand. If you are going to sell top dollar items and ask customers to pay top dollar for those items, then you better be able to deliver complete sets, undamaged, with NO excuses. As a customer I could care less about your problems with your suppliers. If it's that bad f... read more
I purchased a pool from them. The service in the store was good. The reason I give 2 stars is because we had them install the pool. That was a nightmare. They fail to tell you that they don't haul away the dirt they dig up in your yard. So here we had a pile of dirt in our driveway and the people doing the installation did not take it. I had to call around to different places and they wouldn't take it. I finally found someone who took it away and dumped it. Had I known this ahead of time I could have either arranged ... read more
We ordered a pool from here, and their installer wasn't licensed in our county, we had to wait until they got THAT straightened out, reschedule our install and then on the second install date, their installer calls me to ask me if I need sand. (The contract from American Sale states the contractor brings the sand). So, American Sale asks me to find a supplier for sand. I find the supplier but the installer can't install so we reschedule AGAIN and are now wating all day for the install. During all this, I call American sale a... read more
NOTHING BUT PROBLEMS!!! We bought a pool from them at the beginning of the summer and had problems with their installation guys. We had to change our installation date 3 times because they kept giving us contractors who were not registered to work in our town and we could not get our pool permit from our town because of it! So THREE WEEKS later we were finally given installers who were registered to work in our town. Got our pool installed and the installers were such ROCKET SCIENTISTS they took the leftover sand and spr... read more
Frequently asked questions about American Sale - Orland Park
How is American Sale - Orland Park rated?
American Sale - Orland Park has a 4.4 star rating with 1,962 reviews.
When is American Sale - Orland Park open?
American Sale - Orland Park is closed now. It will open at 10:00 a.m.