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American Sale - Tinley Park Outlet
- Discount Store
- Tinley Park, IL
About this business
Location details
8405 West 185th Street, Ste 5, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Only reason they got a star is because ZERO in not an option. This store has the most uninformed and useless employees. NOBODY ELSE was in the store, yet the let us walk around for ten minutes without offering help. The male employee was too busy talking to the female cashier. When we did ask for help it was like we were bothering him. This isn't the first time we've had issues with the poor service here but it will be the last. There are plenty of businesses looking for customers. Obviously this place doesn't care. And O... read more
Business response:
Sorry that we didn't have the ladder part that you were looking for. Our outlet store does combine closeout patio furniture, game room items, hot tubs, Christmas and more with a convenience center of pool chemicals and accessories that are also in our stores.
Are you kidding me? We drove up all the way up here temped by your big sales ad online, pictures of many patio sets. What we found was a bunch of Halloween decorations and some Christmas lights. Some patio stuff, but not much to choose from. I know it's the end of the season, but really I thought there would be something here, being that it's the distribution center and the place is huge. Please out something in this huge building!
This place had just about the worst customer experience I've ever had. I bought some costume supplies from them via their web site. The sale itself was easy enough, and great price. Sadly, when I got the item, it was completely wrong: wrong color, wrong style. I asked them for an RA number, which they gave me (with no acknowledgement or apology that they made a mistake in sending me the wrong item). They then insisted that my refund could only be issued to a credit card. I told them my payment was via Paypal, and they sa... read more
Business response:
Unfortunately, the Mullet Wig that was ordered came in 2 colors and since neither was specified we did ship the color that the customer did not want and were out of stock on the one he was looking for. We have apologized for the misinformation a new customer service rep gave about refunds via Paypal.
Frequently asked questions about American Sale - Tinley Park Outlet
How is American Sale - Tinley Park Outlet rated?
American Sale - Tinley Park Outlet has a 4.2 star rating with 834 reviews.
When is American Sale - Tinley Park Outlet open?
American Sale - Tinley Park Outlet is open now. It will close at 6:00 p.m.