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American Sale - Tinley Park Outlet
- Discount Store
- Tinley Park, IL
About this business
WHY AMERICAN SALE? With 60 years experience, we at American Sale, are committed to providing your family with hand-selected products for Home Recreation and Holiday Fun. Our customers are our family, and we are dedicated to ensuring professional service and support from the moment a shopping experience begins. Whether it's transforming your backyard into a beautiful outdoor retreat, or making your home a winter wonderland of holiday magic, we promise quality products to make your life at home the most enjoyable for you and ... read more
Location details
8405 West 185th Street, Ste 5, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Service Department never picks up. After spending $8K on hot tub and having them always service it through the years reliable service and part supplies for Hot Springs are not in stock. Company came out to service heater in 2017 and replaced for $800 but did not change thermo coupler which came with new heater. Called for service with hot tub functioning and still heating since heater was under warranty for a year. Did service call but did not have part so left and charged for call without replacing part because it was n... read more
This place sucks!! They are more expensive on just about everything over The Great Escape! Shock is cheaper too!! I visited this location on a Saturday and they were out of shock. When I asked the bald older gentlemen if they were out of shock he said no I'm busy? WTF seriously?! ZERO CUSTOMER SERVICE! I'm sure they have other employees that care but they were busy standing around! No longer a customer! DO NOT WASTE YOUR TIME OR MONEY HERE! They are way over priced! I'm sure the owners are well off based on the margins they ... read more
Terrible customer service. They got our order wrong. It was just a whole pain in the ... we will not be returning.
Spent some time walking in to look at their gazebo, sun shelters etc. We found one that we liked and asked if they would price match as their unit was over $500 higher than their competition. The "sales guy" said he couldn't do anything so we asked well why would we buy this from you? You add zero value, can't compete on price and act disinterested in doing business. If you could short sell this company, do it now. You'll make a fortune.
They owned and ran a halloween store at 160th and Harlem in Tinley Park. They had crazy good prices but the talk lanky manager told me they would be open on Monday Nov 2nd for the last day. He told me this on Nov 1st. I drive here it's 1030 am and the guy moving stuff around on the inside says he was wrong that they are not open. WTF. Drove here for nothing.
One of the sales persons scammed another sales person out of a commission for our pool filter and then sold us a ladder that wouldn't fit our pool and then refused to let us return it. Apparently this person was a manager. Very poor business practice and customer service is crabby and has an extreme lack of expertise and professionalism. Do not shop this location.
I have been a great customer to American Sales for the last 15 years spending approx $15,000-$20,000 with them. I consider myself a loyal customer until recently when I was treated very bad by the assistant store manager at this store whose name is Melissa. She got very frustrated that she could not find my order that I paid for over the phone and told me to come back tomorrow. I told her I could not do that and then she stopped helping me. Fortunately I knew the customer service manager and called her at home to ask for her... read more
Customer service department is a HUGE failure to take care of an issue that I have called about 3 weeks ago & went to the corporate store. The 'District Manager' was suppose to call, I guess you really don't care about the customer who has spent thousands of dollars on a pool,hot tub & accessories in your stores.
Only reason they got a star is because ZERO in not an option. This store has the most uninformed and useless employees. NOBODY ELSE was in the store, yet the let us walk around for ten minutes without offering help. The male employee was too busy talking to the female cashier. When we did ask for help it was like we were bothering him. This isn't the first time we've had issues with the poor service here but it will be the last. There are plenty of businesses looking for customers. Obviously this place doesn't care. And O... read more
Frequently asked questions about American Sale - Tinley Park Outlet
How is American Sale - Tinley Park Outlet rated?
American Sale - Tinley Park Outlet has a 4.2 star rating with 815 reviews.
When is American Sale - Tinley Park Outlet open?
American Sale - Tinley Park Outlet is closed now. It will open tomorrow at 10:00 a.m.