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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,552 reviews
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Kimberly Loree's profile image
Kimberly Loree 
recommend  Recommended
2 years ago

No one ever plans to have a emergency for their pet, but when my dog unexpectedly got a car seat latch Stuck to his toe pad we couldn’t get it off. It was 8 pm on a Friday night, we ran him to the hospital. Only thing that I didn’t like was the amount of paper work while worrying and trying to get my dog into them. I went to the door to inquire about how long till my dog could get in and the nurse was so nice when she greeted me. Told me about an emergency that had just come in informed me that it was most likely going to be... read more

Business response:

Thank you for sharing your experience Kimberly! We are so glad we were able to help Duke, he was the best patient for us. Take care! 

Jann Normington's profile image
Jann Normington 
recommend  Recommended
2 years ago

Was able to see my dog right away. 

Business response:

Thank you Jann! We hope Cookie and her puppies are adjusting well at home. Please don't hesitate to call us if anything comes us. Take care! 

Chris Mileski's profile image
Chris Mileski 
recommend  Recommended
2 years ago

the Dr.s and staff were so understanding about my worries and kept in touch with me for 6 hrs from 5 at night till midnight while I waited in my car...and my phone battery went dead so every half hour to hour someone came out to talk to me..end result... She had injested some pot...such a small amount but that is all it took...but she is fine now. 

Business response:

Thank you Chris! We are so glad Cookie is feeling better. Take care! 

Morgan McCarty's profile image
Morgan McCarty 
recommend  Recommended
2 years ago

Our sweet Mango has been to AEH twice in the past week (different reasons both times), these staff have consistently been great! Communication was made during every staff transition, picture updates sent during his overnight stay, and it was evident that he was well cared for. AEH goes above and beyond to ensure our fur-babies are cared for while also making sure owners understand what’s going on! I could go on and on about this incredible hospital. Do not hesitate to take your animal here for care, this team truly has a pas... read more

Business response:

Thank you for taking the time to share your experience, Morgan! We loved having sweet Mango here! Hopefully, he won't need us again too soon but we are always here if he needs us. 

Terri Vulpetti's profile image
Terri Vulpetti 
recommend  Recommended
2 years ago

We were treated so nicely and they made a terrifying situation as good as it could be. I appreciate everything they did for us and our pet. 

Business response:

Thank you Terri! Paisley was such a good patient, thank you for trusting us with her care! 

Bobbie Janisz's profile image
Bobbie Janisz 
recommend  Recommended
2 years ago

My 2 year old mix rapidly started showing of something being off. Animal Emergency Hospital was able to get him right in, possible toxin diagnosis, kept him overnight and gave exceptional care! They were super communicative and reassuring. Also very reasonable on pricing for 24 hour. 

Business response:

Thank you Bobbie! We hope Beau is doing well at home, he was the best patient for us! 

Stacie Emelander Voskuil's profile image
Stacie Emelander Voskuil 
recommend  Recommended
2 years ago

Our 7 yo large dog unexpectedly started having seizures at midnight on a Saturday. We turned to AEH and had the very best customer service and experience throughout a traumatic experience. Thank you so much AEH! We are so grateful. Our dog is home, with his seizures controlled now! 

Business response:

Thank you Stacie! We are so glad sweet Adam is continuing to do well at home. Please let us know if he needs anything in the future. 

Lindsey Lawson's profile image
Lindsey Lawson 
recommend  Recommended
2 years ago

I had a great experience. They were quick to give me updates and I loved that I could text when I wanted to hear how my dog was doing. She received excellent care❤️ 

Business response:

Thank you Lindsey! We are so grateful we were able to help Koko, please give her some belly rubs from her friends at AEH. 

Melissa Breier's profile image
Melissa Breier 
recommend  Recommended
2 years ago

Had a great experience. Staff was friendly and understanding. I live an hour away and liked the online check in. By the time I drove there a vet had been assigned to our dog (Molly). I was able to get her in as soon as I got there. They kept in contact with me regarding my dog while she stayed at their clinic and explained what treatment plan she needed. They also followed up a few days later to see how she was doing at home. The only downfall is the cost. If you don’t have a lot of money or pet insurance you may not be able... read more

Business response:

Thank you for sharing your experience, Melissa! We adore Molly and we are so glad that she is feeling better. Please pass along our love to her.  

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.