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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,689 reviews
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Amber McMullin's profile image
Amber McMullin 
recommend  Recommended
2 years ago

AEH took very good care of my Norris after he swallowed a half of a cob of corn!! 🌽😬 I registered online and waited for my turn to bring him in so they could check him out. They induced vomiting so that he would hopefully get it out himself before other measures would need to be taken. He was able to get it back up!! The staff was absolutely amazing, friendly, helpful, and loved on my pups!! So grateful that this facility is a 24 hour operation and put me at ease while I was waiting for him. Thank You AEH!!! 💜🐾💜🐾 

Business response:

Thank you Amber! We absolutely adore Norris, such a sweet, happy boy! We will be sure to pass on your kind words to the staff that worked with you and Norris during his stay. Take care! 

Nicole Elizabeth's profile image
Nicole Elizabeth 
recommend  Recommended
2 years ago

Our 8 month old lab was hit by a car. They stabilized him and provided EXCELLENT care until we were able to get him in for surgery at MSU. Their staff is patient, thorough, and very caring and compassionate. They were amazing at providing updates at all hours, keeping us aware of next steps and even checked in after discharge to see how Zeke was doing. I’m so thankful for them! 

Business response:

Thank you for sharing your experience Nicole! Such a scary situation, it is great to know we were able to provided comfort for you and Zeke while he waited for surgery. Please keep us posted on his recovery! 

Melissa Rockwell Birnie's profile image
Melissa Rockwell Birnie 
recommend  Recommended
2 years ago

Where to begin … my senior cat experienced urinary issues (1st illness for him ever) last week and AEH was positively amazing. The staff was calm, attentive, understanding … I can’t say enough good things about them!!! The communication chat is fabulous for keeping updated and asking questions. Unfortunately he did have to go back a couple of additional times but I knew he was well taken care of. He’s back home, fingers crossed 🤞🏻, for good this time. Thank you AEH for everything you do for our fur babies!!! 

Business response:

Thank you Melissa! It is great to hear that we provided excellent comfort, care and communication for you and Zoom while he was at AEH! Please let us know if there is anything else we can do for you or Zoom. 

Alexis Weston's profile image
Alexis Weston 
recommend  Recommended
2 years ago

They got our sweet girls sugar back up after she had a seizure caused by her sugar being too low. So thankful for all their help to get her back to her normal sassy self! She was very well cared for while she was there & really eased my nerves to receive photos of her throughout the day from them! Awesome with updates and loved that I could text for a quick update as well! 

Business response:

Thank you for taking the time to share your experience, it is truly appreciated! We are so glad you found AEH to be a caring and trusted place to leave your furry family member. Take care! 

Amy Mobley's profile image
Amy Mobley 
recommend  Recommended
2 years ago

Very fast response time and saved my dog with bloats life. Frequent updates and very communicative. 10/10!! 

Business response:

Thank you Amy! Brody was the best boy for us, we are so glad he is back home recovering with his amazing family! 

Sandra Haman's profile image
Sandra Haman 
recommend  Recommended
2 years ago

Every one was polite and helpful. My dog and puppies were very well taken care of! I’m very thankful. 

Business response:

Thank you Sandra! We hope Lucy and her pups are doing well at home. Please reach out to us if they need anything or with any questions. 

Heather Secrest's profile image
Heather Secrest 
recommend  Recommended
2 years ago

Over all we had a positive experience with Animal Emergency Hospital, they were quick in getting our cat Smoke in. Very pleased on how they contacted us with updates and treatment plans. Over all care Smoke received was positive and I highly recommend AEH for fur babies that need Emergency care. 

Business response:

Thank you Heather! We work hard to make sure our clients feel communicated with and cared for and are so glad to know that we delivered for you and Smoke during his visit here. 

Angela Fry-Sprank's profile image
Angela Fry-Sprank 
recommend  Recommended
2 years ago

So thankful to have AEH here in GR. Our sweet Breslin was treated so well. Staff was caring, friendly, and great with providing information and updates. Breslin went in 7/2 and was diagnosed with pneumonia. She stayed over night for fluids, meds and observation. She is now doing well recovering at home. 

Business response:

Thank you Angela! Breslin is the cutest little pup! We are so happy to hear she is feeling better. 

Amy Sellgren's profile image
Amy Sellgren 
recommend  Recommended
2 years ago

The wait was long but being the Holiday Weekend and the only Emergency Hospital in the area. I understand. Aside from that, the staff were in constant contact with me and they took wonderful care of my German Sheperd. So grateful to all of them. My boy is feeling so much better. THANK YOU 

Business response:

Thank you for sharing our experience Amy! This weekend was definitely a busy, thank you for your patience! We are glad to hear Klouse is feeling better, give him some snuggles from us. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,689 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.