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Animal Emergency and Specialty Hospital of Grand Rapids

4.9
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About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,307 reviews
5
2,380
4
199
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54
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Ellen Byram VanderWerp's profile image
Ellen Byram VanderWerp 
recommend  Recommended
a year ago

They got us in right away and were so nice! I was able to be in contact with them as they kept my dog for a few hours. Thank goodness his leg wasn't broken. Great phone call with the doctor explaining everything. Thank you so much! 

Business response:

Thank you for your kind words, Ellen! Please give extra love to your pet from us. 

Molly's profile image
Molly 
on Birdeye

a year ago

I would only take my pet here in the event of an emergency. The staff always has gone above and beyond to make sure I am updated on the status of my pet and comfortable through the difficult situation. Both of my dogs have had exceptional care and positive outcomes. I am so thankful for the staff and their ability to provide 24/7 assistance. Absolutely wonderful team all around. 

Business response:

Thank you so much for your review and kind words, Molly. People like you make a tough job 100% worth it! We printed out your review and shared it with our team.  

Kim Hoekstra's profile image
Kim Hoekstra 
recommend  Recommended
a year ago

So thankful you were open and available on a Sunday. You were able to treat our Sadie and give us peace of mind. There was a lot going on when we were there yet everyone we interacted with was kind and compassionate. Thank you for all you do to help our fur babies! 

Jeff Bykerk's profile image
Jeff Bykerk 
recommend  Recommended
a year ago

we want to thank all of the professional care that our Jack Russell BO received. The team made sure we were informed every step that was taken. The professional care and attitude was awesome. Thank you. 

Business response:

Thanks for the kind words, Jeff! Take care and give Bo our love.  

Linda Donegan's profile image
Linda Donegan 
recommend  Recommended
a year ago

Each person I had contact with was kind, consideratie, and showed compassion for my sick dog. Diagnosis was quick and accurate. The Vets were wonderful to lead me through the ongoing home care needed, plus, explanations of the diagnosis was clear. Thank you to this group for their care for my senior pet. 

Janet R.'s profile image
Janet R. 
on Birdeye

a year ago

I brought my foster kitty in when he was very sick, not sure if he was poisoned or not or just sick. You were wonderful with him through the whole thing. I was scared for that poor baby, but I felt he was in very good hands. Even when I had to leave him alone for the night you kept me updated and even sent me pictures😻. The money issue was even worked out with me , so it was not anymore stressful than it already was. He is doing great now!! Full of energy and kitty play fullness. Thank you AEH! 

Business response:

Janet, we are so happy to hear your little guy is doing well. Thank you so much for the kind review. We appreciate it!  

Angie Pitz Richards's profile image
Angie Pitz Richards 
recommend  Recommended
a year ago

I had to take my 9 yr old cat in this week for a sudden medical emergency. They saw him immediately. Unfortunately, due to the severity of his illness recovery wasn't possible. The staff was all very kind and compassionate and didn't push or rush me when I had a very difficult decision to make. Thank you for taking care of my Gunner! 

TAMRA H.'s profile image
TAMRA H. 
on Birdeye

a year ago

I just wanted to thank you. Matilda sadly didn't come home. I was hoping for a miracle, but she was almost 13 and it was time for her to go. Your staff was so great with her and me. I had frantically called all over that morning, no one including her regular doctors would help. Thank you so much for taking the time to end her pain. 

Business response:

Tamra, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. Please know when Matilda needed you most, you were there. We are glad we could provide some comfort during this tough process. Please don't hesitate to give us a call should you need anything.  

Sydney Grimes's profile image
Sydney Grimes 
recommend  Recommended
a year ago

My dog, Zola, went in late at night due to having multiple seizures. Team was ready for her upon our arrival and understood the urgency needed for Zola. Kept us updated as much as possible (text, calls and pictures of Zola!). The care and compassion this team showed us during a difficult and scary time was outstanding. Zola ended up spending two nights with this team and we are happy to have her home and resting now. Since she has been home we have called a few times with questions and they were more than understanding and p... read more

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,307 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.