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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedThe whole entire team was great to work with. They provided extremely compassionate care for Whaler. I would definitely return (but hope I never need to!).
Business response:
Thank you for your kind review! We hope Whaler is doing well. Please know we are always here if you need anything.
These guys were terrific. We made a 3 a.m. mad dash from Kalamazoo with our dog bleeding internally. They saved his life. They took time to discuss at length what was happening and answer our many questions as he stayed there over the course of the next 3 days. They were incredibly skilled, knowledgeable and responsive. They made us feel good about the attention and care he was receiving while he recovered even sending photos. Thank goodness they were there - I can't say enough good things about this place.
Business response:
Thanks for sharing your experience, Amy. We appreciate your kind words more than you know. Banjo was so brave and such a gentle soul. We are so happy he is doing well. Take care, and give Banjo our love.
Thank you to the wonderful staff at AEH for taking great care of Lily. It’s a terrible feeling when your furry family member isn’t well, but I found great comfort knowing she was in wonderful hands. She is already feeling so much better. She has even started to sun bathe and play again. I apologize for any sass she may have given!
Very quick service and response, helped guild me through the phone some things before I came in. Very helpful and affordable. saved my dogs life :) 🥰
Business response:
Thank you for your amazing review, Mindy! We love what we do and are glad to be here for you and your pet!
We had to put our dog down today. They made it so nice and easy. They were soo nice there! Thank you!
Business response:
Thank you, Kris. We are so sorry for your loss. You will be in our hearts during this difficult time.
We’ve used them 2 or 3 times and each time they were awesome. Our OEB was in yesterday not feeling well and I was concerned how she’d do being around new people and all of the sudden I get a pic from staff and a little message saying how cuddly she is and that they all are loving her. It’s nice to know they are more than just a pt there and the fact they receive top notch care is just that much better. Thank you for always being there for Axel and Tessa.
Business response:
Thank you for sharing your positive experience, Phil. Your sweet girl Tessa was adorable and so brave. We are so happy she is feeling better. Take care and give her our love.
I called them to see if they were able to see my dog Bowen and the answered immediately the wait time was less than 10 minutes bowen had the mishap of his canine tooth going through his lip and they called me every step of the way and worked with me to find a way to make the payment to get my dog the help he needed at the time. They were so helpful and caring they knew that accidents happen all the time even when they aren’t expected. And talked me through every step till he was ready to come home. Thank you guys so much
Business response:
Thanks for the review and kind words, Amethyst! Bowen was a perfect gentleman during a very scary time. We are so happy we could help him.
Absolutely recommend them for any type of emergency. I was out of town from my normal vet when my little dog was involved in an accident over the weekend. They got us in immediately and kept him for a day and took the upmost care of him. Communication was amazing and I got updates through out his time there. The staff and doctors here saved his life. And I will forever be grateful for what they did for us and our little dog. Thank you from the bottom of our hearts 💜
Business response:
Thank you for the kind words, Grace. It is so scary to have an emergency due to an accident. Take care and give Kratos our love!
They got us in right away and were so nice! I was able to be in contact with them as they kept my dog for a few hours. Thank goodness his leg wasn't broken. Great phone call with the doctor explaining everything. Thank you so much!
Business response:
Thank you for your kind words, Ellen! Please give extra love to your pet from us.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,916 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.