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Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,552 reviews
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Rachel Hicks's profile image
Rachel Hicks 
recommend  Recommended
2 years ago

Had to take my car in on a holiday, the staff was extremely friendly and kind. The vet called me directly to discuss the situation and was very helpful and nice. Overall a very positive experience. 

Business response:

Thank you for the review Rachel! Suki was a great patient for us, we are so glad we were able to help her feel better! 

Meg Kelley's profile image
Meg Kelley 
recommend  Recommended
2 years ago

Animal Emergency Hospital is great - the staff are so kind, caring, and helpful. I have had to visit with my 6.5 year old Guinea pig, Charlotte Brontë, for her frequent UTIs, and I’m so grateful that there is a place who can see her and treat her when needed. Especially with an older animal (and one who weighs less than two pounds!) it’s important to get treatment ASAP! The vet has always answered any questions I’ve had, has given me all of the information I’ve needed about medications and dosages, and has been very sweet t... read more

Business response:

Meg, thank you for sharing your experience with AEH! We love pets of all sizes and Charlotte is no exception! Hopefully, she will not need us again too soon but we are always here to help. 

Connie Cole's profile image
Connie Cole 
recommend  Recommended
2 years ago

Good at what they do. They were very busy Sunday and were told it could take a few hours. I will be going again if I need to 

Business response:

Thank you so much Connie! We're so happy to have been entrusted with sweet Sophie's care! She was so well mannered and patient for her treatments. We wish her a speedy recovery! Take care! 

Jason Oetjens's profile image
Jason Oetjens 
recommend  Recommended
2 years ago

The staff took great care of our dog, explained everything very clearly and we’re so caring. It was well worth the drive for us to have the care our beagle received. 

Business response:

Thank you so much Jason! Xena was such a well mannered little lady while in our care. She is truly a sweet and special girl! We hope she is now fully on the mend. Give her a big hug from us please! 

Sydney Waddell's profile image
Sydney Waddell 
recommend  Recommended
2 years ago

you guys treated my cosmo cat as if he was ur own and i appreciate you guys deeply for it. he came back very happy and like nothing had even been wrong with him. thank y’all for taking care of my buddy <3 

Jennifer Scott's profile image
Jennifer Scott 
recommend  Recommended
2 years ago

Thank you for saving my baby's life. I don't know what I would do if I lost her. She's recovering well and has been great since coming home. 

Business response:

Thank you so much Jennifer! We are so pleased to hear that beautiful and sweet Ophelia is feeling better after her scary ordeal. While we hope you don't need our services again in the future, please don't hesitate to reach out if you do! Take care and give Ophelia a hug from us! 

Susan Kay's profile image
Susan Kay 
recommend  Recommended
2 years ago

The care that our Jenna received was excellent! Jenna unexpectedly tried to friend a porcupine and the friendship didn’t go well. This occurred about 10:30 pm last Saturday. We rushed to GR, we were greeted immediately and Jenna was taken into care. The staff contacted us several times with updates. We were a wreck and their contacts with us were so welcome. The staff is professional and caring!! Jenna is doing well and on her way to full recovery. 

Business response:

Thank you so much Susan! Poor Jenna- if only the porcupines were as happy to meet her as she was them! Thank you for entrusting us with her care! 

Selina Covington's profile image
Selina Covington 
recommend  Recommended
2 years ago

We are so thankful for this place! During one of the scariest and most uncertain times, we found peace and comfort here. The communication, compassion, and care for our Josie far exceeded our expectations! Because of you guys, we get to enjoy many more years with our baby. 10/10 recommend. 

Business response:

Thank you so much Selina! We are so happy to have been able to help you and perfect Josie in your time of need! Please don't hesitate to reach out should you need anything in the future! 

Bruce Ferry's profile image
Bruce Ferry 
recommend  Recommended
2 years ago

Dr. Keizer and every staff person I encountered were patient and compassionate. Grieving that my cat could not be saved, but thankful for the thorough, careful diagnosis and tender care at the end. Everyone made a tough day as comfortable as possible. 

Business response:

Thank you so much for your kind words Bruce. We are so sorry for your loss of BananaPeel. Not only was he handsome and so very sweet, he may have one of the best names we've ever heard of! Please take care during this time of loss. Our thoughts are with you and please don't hesitate to reach out should you need anything. Take care. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.