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Animal ER of University Park
- Emergency Pet Hospital
- Bradenton, FL
About this business
Location details
8237 Cooper Creek Blvd, Bradenton, FL, 34201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBusiness response:
Thank you for your recommendation, Martha!
I highly recommend NOT coming here with your pet. Out of the five employees I interacted with, ONE was someone I would trust with my pet. I will never come back to this crap hole.
Business response:
Jenna, thank you for taking the time to speak with our hospital manager directly. To remain operational and uninterrupted, our policies and guidelines are written with a top priority for everyone's health and safety. We value your feedback and base our decisions on our community's need to be available 24/7, including all major holidays.
First of all they won’t allow any customers/pet owners inside this late in the Covid State of Florida reopening; doors are locked and you’re To stand in the hot sun for hours waiting for them to inform you about your loved ones well being . They are absolutely brutal and do not have an ounce of compassion for the loved ones people bring in for an emergency. It is an absolute disgusting and predatory business practice and I will report them to the State Attorneys office . My male cat kept going to the litter with little or ... read more
Business response:
As mentioned in your Google review - Thank you for sharing your feedback, Manny. Our team aims to provide compassionate, efficient care, and we apologize for falling short of expectations. On our treatment estimation for pet parents to review and sign, we have a disclaimer that final cost may be 20% higher than proposed. Although we try our best to provide an accurate estimate at the point of evaluation, sometimes costs may exceed expectations during care. Please accept our apologies for any financial concerns or strain and ... read more
My dog was hurt running thru the yard and crashed into a small garden fence. Wouldn't have been an issue, but he got his leg stuck and panicked. Jumping around while I tried to subdue him, the small metal fence came out of the ground and he received multiple puncture wounds when the fence turned upwards and the spikes stuck him. One went thru the thigh and several stabbed him in the groin and abdomen areas. I cut the fence to free him and rushed him to the ER at University Park. Needless to say, I was very nervous, scared ... read more
Business response:
Chris, as mentioned in your reviews, please accept our sincere apology for your overall experience. Pets are our family members, and we strive to care for each patient as if it were our own. Our staff is trained and experienced with compassionate care and professional demeanor. We understand pet emergencies are both stressful and emotional and apologize if we fell short during your visits. Our team hopes your sweet dog is cared for and recovers smoothly. Your feedback is very important to us, and we shared your concerns inte... read more
Frequently asked questions about Animal ER of University Park
How is Animal ER of University Park rated?
Animal ER of University Park has a 4.3 star rating with 1,260 reviews.
When is Animal ER of University Park open?
Animal ER of University Park is closed now. It will open tomorrow at 9:00 a.m.