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Ark Veterinary Hospital & Urgent Care
- Veterinarians
- Henrietta, NY
About this business
Location details
35 Finn Road, Henrietta, NY, 14467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Ark took my angel baby Buck within an hour of me calling bc I knew something was very wrong. They were amazing. They x-rayed and ultrasound him immediately and shared the tragic news that he had a huge splenic tumor that could burst at any moment. They gave us medication to prevent it him from Bleeding out until we were able to get to Buffalo, where they gave us a referral. He got the care he needed and we had another good 7 months with him bc of Ark. THANK YOU!
Business response:
Thank you for sharing your experience with Buck's care at Ark. We're glad our team could provide immediate attention with x-rays and ultrasound when you called about your concerns. It's heartening to know that our quick diagnosis and referral to Buffalo helped give you seven more precious months together with Buck. We understand how difficult these situations can be, and we're honored to have played a role in extending your time with your beloved pet. Your trust in our urgent care services means everything to us, and we're g... read more
Our experience today with our injured dog was tremendous!! Everything from the kind folks on the phone making the appointment to Andy and Dr. Anderson, everyone gave my dog loving, complete and competent care. Normally a nervous Nellie, she was relaxed and acted comfy with everyone. In my 50 years of going to vets, ARK was by far, the best experience we have ever had.
Took my cat here today for an urgent care appt when my regular vet didn't have any availability. I was honestly very impressed with how clean and quiet it was, and the exam rooms were really nice compared to most vet offices, and I used to work at one. The staff were lovely - from the receptionist, to the veterinary assistant, and the doctor. The doctor did a thorough history and physical exam and spent more time with me than my regular vet typically does, and presented multiple options for initial treatment. My cat was vo... read more
When my little dog, Tinky, got sick over the weekend and we couldn't get in to my regular vet, I took her to the Ark. From the moment Betty answered the phone with her soothing voice until the time she was seen by Andi and Dr Mroziak, I felt an incredible amount of care and compassion for my little buddy. They gave me a lot of options in her care and allowed me to wrangle thru them, with their guidance, but without pressure or expectation. Tinky received excellent care and has rebounded back to her healthy self and I would ... read more
Very knowledgeable and compassionate group of folks, who were so professional and kind to my family and our senior dog. We came in, in a total panic, because our little girl suddenly lost her balance and had what we thought was a seizure or stroke. She collapsed and couldn't get back up. We called our vet, and they couldn't see her. They recommended ARK, and we called and they could see her in three hours. We really thought she would die before then. When we got there, a staff member ran out to our car and carried her into t... read more
Business response:
Natalie, thank you for your heartfelt review. We're so glad to hear that our team could provide you with the support and information you needed during such a difficult time. It's never easy to make these tough decisions, and we're honored to have been able to help you and your family navigate this experience. Our staff truly cares about every pet and their family, and your kind words are greatly appreciated. Wishing you and your family comfort as you remember your beloved girl.
I arrived hysterically at Ark Veterinary Hospital carrying in my arms my dying cat. The staff were very helpful, we discussed possible courses of action and decided on what was best for Danny. They were compassionate and understanding, and helped him be at peace. Although the outcome is heartbreaking, he was screaming in pain because of an ongoing disease.
Business response:
Hi Sara, thank you for sharing your experience with us at Ark Veterinary Hospital. We are glad to hear that our staff were able to provide compassionate care for Danny during a difficult time. Our team always strives to make the best decisions for our furry patients, even in tough situations. We understand how heartbreaking it can be to say goodbye to a beloved pet, and we are grateful for the opportunity to support you and Danny. Thank you for entrusting us with his care.
My cat was injured, and none of my local vets were accepting new patients. I was referred to Ark. They were able to see my cat that same day, diagnosed the issues (which required surgery), mapped out two programs of treatment allowing me to balance cost and post-surgical care and were very thorough and straight-forward. I found the staff, technicians and veterinarian to be compassionate, skilled and effective in communicating both the service they were providing and my responsibilities in the recuperation of my cat. I highly... read more
Business response:
Hi Cm, thank you so much for taking the time to share your experience with us. We are thrilled to hear that we were able to help your cat and provide you with compassionate and effective care. Our team at Ark Veterinary Hospital & Urgent Care is dedicated to providing exceptional service and support to both our furry patients and their owners. We truly appreciate your recommendation and kind words. Thank you for trusting us with your pet's care, and we are here for you anytime you need us.
Our cat was injured and our regular vet had no availability. ARK is/was a God send. Everyone was so calm and caring. Dr Alex was reassuring and thorough. When we left, we felt well prepared to continue care home and expect a full recovery for our kitty. Highly recommend if you need emergency care!
Took my cat in for her annual exam and vaccination. Short wait, friendly staff. Dr. Chris was very kind, patient and provided good advice and lots of education. Great practice.
Frequently asked questions about Ark Veterinary Hospital & Urgent Care
How is Ark Veterinary Hospital & Urgent Care rated?
Ark Veterinary Hospital & Urgent Care has a 4.5 star rating with 1,105 reviews.
When is Ark Veterinary Hospital & Urgent Care open?
Ark Veterinary Hospital & Urgent Care is closed now. It will open at 8:00 a.m.