Ark Veterinary Hospital & Urgent Care

Theresa B. 

on Yelp

5 years ago

I have taken my dogs to this place for a couple of years now and She cannot keep staff. I have had several bad experiences in the past few months. I call to make appointments and receptionist has no idea what is going on. Sent my dog to get a shot and nails done and only nails were done and had to bring her back for the shot and of course pay again to bring her in. Tried to get my dog in this week and was informed that visits are considered emergency visits due to covid. I told them what they are doing is illegal. You like a... read more

Emily H. 

on Yelp

6 years ago

I brought my cat Charlie here a couple days ago for an anal gland expression (keep in mind, Charlie had this done once before). My appointment was at 12:30 PM, so of course I got there a few minutes early. I talked to the receptionist and they said my appointment was at 1 which was completely wrong, and they never even gave me a confirmation call before this which apparently it's their policy to do that. My cats were sitting in the car for over 40 minutes waiting to get treated. Once Charlie and my other cat finally went in,... read more

Javier E. 

on Yelp

6 years ago

I'm VERY disappointed with Henrietta Ark Veterinary. I have a dog who is very nervous and needed an urgent appointment to take care of a tumor in the neck and a broken nail that was bleeding. Because of this, I followed the medication protocol prescribed by them of gabapentin, trazodone, and acepromazine, even though I told them TWICE, once in person, and once over the phone that in the past, it didn't work for my dog, much less in the dosage prescribed. Upon arrival, they took my dog to the back, and around 20 minutes later... read more

B S. 

on Yelp

7 years ago

My niece and I found this place under duress as her tiny dog had fallen off the bed and 24 hours later seemingly could not use his back legs. Like the other reviews, we found the place to be cleans updated. The front desk was run efficiently by a helpful, albeit exhausted woman who stated she had been there for going in 10-11 hours. We were seen by a technician first who was personable but utilitarian at best. She may have stated her name but I missed it. When the vet came in there was no exchange of names and really no intr... read more

Julie C. 

on Yelp

7 years ago

I went to Ark Veterinary Hospital and Urgent Care with my new puppy, Winnie in early September. Recently, I had an appointment scheduled for Winnie to be spayed. Prior to the surgery, I heard from other professionals, including another vet, that research seems to indicate that owners should wait until their golden retriever is two- years old before they are spayed due to complete growth plates not being formed until then and because of the high incidence of cancer in GR. I had some questions on this surgery and called Ark... read more