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Ascentra Credit Union
- Credit Unions
- Bettendorf, IA
About this business
Location details
2339 53rd Ave, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The tellers are very great but I wish that they would dress better.
Business response:
We are grateful for your kind words about our tellers. Your feedback helps us improve our service standards.
Excellent customer service! Positive attitude, very informative and timely experience.
Business response:
We are glad to hear about your positive experience! Thank you for recognizing our team's excellent customer service.
Very helpful people who strive for excellence.
Business response:
Thank you immensely for recognizing our team's dedication to excellence and helpfulness.
I. Have been a customer for quite a while but I'm going to say about that I have an account there . excellent experience with the company nothing but great things to say about the credit union I. Enjoyed my time at. Your company everyone is nice and warm welcoming. Thanks again for your help!
Business response:
Thank you for being a long-time member! We appreciate your kind words about our welcoming team and excellent service.
Very friendly and approachable.
Business response:
We are pleased to hear you found our team friendly and approachable. Thank you for your positive feedback.
Super great but I wish that the bankers would wear something nicer than T-shirts. I always trust it when I go into a bank and everyone who works there is dressed in business casual.
The female teller I had was very friendly And efficient with the transaction. I did have two small questions that I did ask her during the transaction and she answered my questions immediately.. nothing but good things to say about this employee, I have interacted with her at the drive-through window as well, and she was just as consistent there as she was at the front counter.
Business response:
Your positive experience with our employee is greatly appreciated. Thank you for sharing your feedback.
Very professional and great job.
I contact Ascentra before the pandemic and inquire about 1st time home buyer. I was informed that Ascentra does not participate in 1st time home buyer assistance. Fast forward post pandemic, I’m talking with people who have gotten their first home through Ascentra and through a 1st time home buyer assistance. So I’m not really sure what’s going on with Ascentra.
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.6 star rating with 162 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.