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Ascentra Credit Union
- Credit Unions
- Bettendorf, IA
About this business
Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more
Location details
2339 53rd Ave, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The female teller I had was very friendly And efficient with the transaction. I did have two small questions that I did ask her during the transaction and she answered my questions immediately.. nothing but good things to say about this employee, I have interacted with her at the drive-through window as well, and she was just as consistent there as she was at the front counter.
Business response:
Your positive experience with our employee is greatly appreciated. Thank you for sharing your feedback.
Very professional and great job.
I contact Ascentra before the pandemic and inquire about 1st time home buyer. I was informed that Ascentra does not participate in 1st time home buyer assistance. Fast forward post pandemic, I’m talking with people who have gotten their first home through Ascentra and through a 1st time home buyer assistance. So I’m not really sure what’s going on with Ascentra.
Excellent, fast efficient friendly. Ascenta employees are a great team....
Business response:
We think so too Karl... it's awesome hearing it from our members too. Thank you for your comments.
Outstanding service. Your people are always professional and courteous.
Business response:
We are happy you had a great experience Donald, thank you for being a member.
Always helpful
Business response:
Thanks Jaquelyn, we appreciate you being a member.
Everyone is good
Business response:
Thank you for letting us know Thomas, we appreciate the feedback.
great service!
Business response:
Thank you for letting us know Larry, have a great day!
I have had a great expirience with choosing Ascentra for my credit union. I lovecthat the staff members are kind and knowledgeale . Thank you asentra!
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.9 star rating with 134 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.