Ascentra Credit Union's cover image

This profile has been claimed by the business owner or representative.

Ascentra Credit Union

4.6

About this business

Location details

2339 53rd Ave, Bettendorf, IA, 52722, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.6173 reviews
Select a rating
Donald V.'s profile image
Donald V. 
a week ago

Good job thank s 

Business response:

Thank you for your review, Donald. We appreciate your positive feedback and support. 

Danny G.'s profile image
Danny G. 
2 weeks ago

Was helped by a person who answered my call and was given confirmation on how to change the business account number for State Farm for Bill Pay. Since I had never been directed by a company to make the change, I wanted to make sure I was doing it correctly. I always have kind, courteous help whenever I call the Credit Union. That's one of the many reasons we do our banking there. 

Business response:

We are grateful for your trust in our team. Your kind words about our courteous service mean everything to us. 

Eric G.'s profile image
Eric G. 
a month ago

Great friendly professional service 

Business response:

Thank you for your wonderful feedback about our friendly professional service. We appreciate your trust in Ascentra Credit Union. 

Rhiannon W.'s profile image
Rhiannon W. 
4 months ago

The tellers are very great but I wish that they would dress better. 

Business response:

We are grateful for your kind words about our tellers. Your feedback helps us improve our service standards. 

Debra M.'s profile image
Debra M. 
5 months ago

Excellent customer service! Positive attitude, very informative and timely experience. 

Business response:

We are glad to hear about your positive experience! Thank you for recognizing our team's excellent customer service. 

Steven H.'s profile image
Steven H. 
5 months ago

Very helpful people who strive for excellence. 

Business response:

Thank you immensely for recognizing our team's dedication to excellence and helpfulness. 

Ousmane N D.'s profile image
Ousmane N D. 
5 months ago

I. Have been a customer for quite a while but I'm going to say about that I have an account there . excellent experience with the company nothing but great things to say about the credit union I. Enjoyed my time at. Your company everyone is nice and warm welcoming. Thanks again for your help! 

Business response:

Thank you for being a long-time member! We appreciate your kind words about our welcoming team and excellent service. 

Sharon E.'s profile image
Sharon E. 
6 months ago

Very friendly and approachable. 

Business response:

We are pleased to hear you found our team friendly and approachable. Thank you for your positive feedback. 

Rhiannon W.'s profile image
Rhiannon W. 
7 months ago

Super great but I wish that the bankers would wear something nicer than T-shirts. I always trust it when I go into a bank and everyone who works there is dressed in business casual. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.6 star rating with 173 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m.