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Ascentra Credit Union - Bettendorf, IA

4.9
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About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2339 53rd Ave, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9110 reviews
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Linda N.'s profile image
Linda N. 
on Birdeye

7 months ago

My questions were answered promptly and satisfactorily. I've always worked with great people at the Ascentra Credit Union. 

Business response:

Thank you for the nice words Linda, we think are staff is pretty great too. Have a nice day! 

Mark H.'s profile image
Mark H. 
on Birdeye

7 months ago

Great service as always 

Business response:

Thanks for the review Mark, we appreciate it. 

Gregory S.'s profile image
Gregory S. 
on Birdeye

7 months ago

Friendly greeting Fast service Clean lobby 

Business response:

Thank you for the feedback Gary, we are happy that you had a positive experience with the team at our E. 53rd St. branch, we will be sure to let them know. 

Jeffrey R.'s profile image
Jeffrey R. 
on Birdeye

9 months ago

Everyone was curteous and kind 

Business response:

That's great to hear, Jeffrey! 

Ann G.'s profile image
Ann G. 
on Birdeye

10 months ago

Efficient. Accurate. Friendly. Accurate. Conscientious. Accurate. Attentive to the task at hand. 

Business response:

Thanks Ann! 

Dawn T.'s profile image
Dawn T. 
on Birdeye

10 months ago

Always professional and friendly. Service has always been great 

Business response:

Thanks Dawn! 

Karen L.'s profile image
Karen L. 
on Birdeye

2 years ago

The best staff in the Quad Cities! Especially Becky! 

Business response:

Thanks Karen! 

LYTRONDA S.'s profile image
LYTRONDA S. 
on Birdeye

2 years ago

You did a wonderful job , with setting us up its very quick and easy . 

Business response:

Thank you for your review Lytronda, we are always happy to help with your financial needs! 

JANET R.'s profile image
JANET R. 
on Birdeye

2 years ago

I went inside the 53rd and 18th location to withdraw from my savings and get 10.00 in 2 dollar bills to put in a birthday card because the original teller had computer issues she reached out to coworkers and they were able to help her fulfill my request. Prompt service and courteous tellers. 

Business response:

Thanks Janet! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 110 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open on Saturday at 9:00 a.m. 

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