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Ascentra Credit Union

4.6

About this business

Location details

2339 53rd Ave, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.6176 reviews
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JOHN S.'s profile image
JOHN S. 
4 years ago

Every time I go to Ascentra the service is wonderful, I could not ask for a better Credit Union 

Business response:

Thanks John! 

DANIEL M.'s profile image
DANIEL M. 
4 years ago

You were amazing 

Business response:

Thanks Daniel! 

JO M.'s profile image
JO M. 
4 years ago

Everyone is very courteous and helpful. 

Business response:

Thanks Jo! 

JOHN G.'s profile image
JOHN G. 
4 years ago

Took care of all my issues 

Business response:

Thanks for leaving us a review, John! 

CASSIE C.'s profile image
CASSIE C. 
4 years ago

My experience at your Credit Union was great! I got any questions answered, did my transaction and left. The teller was very nice. 

Business response:

Thanks Cassie! 

ALBERT M.'s profile image
ALBERT M. 
4 years ago

Nothing except excellent service 

Business response:

Thanks Albert! 

SARAH-BETH F.'s profile image
SARAH-BETH F. 
4 years ago

All the staff have been so helpful and kind. I love banking with Ascentra! 

Business response:

Thanks Sarah! We love having you as a member! 

Marion N.'s profile image
Marion N. 
a month ago

Before I got an account I was so eager. We was offered $375 in bonuses for signing on, it was actually a promotion. We got saving and checking loyal customers. Sad to say we never got a dime. So no I'm not happy! 

Business response:

We are disappointed to hear about the promotion bonus issue. Our Branch Manager will be reaching out to you to help resolve the issue. 

Nathan K.'s profile image
Nathan K. 
a year ago

Credit Card services only became worse after the update with no change. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.6 star rating with 176 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.