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Ascentra Credit Union - Bettendorf, IA

4.9
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About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2339 53rd Ave, Bettendorf, IA, 52722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9110 reviews
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Linda N.'s profile image
Linda N. 
on Birdeye

2 years ago

Great, friendly service at drive up as well as inside. 

Business response:

Thanks Linda! 

TIMOTHY C.'s profile image
TIMOTHY C. 
on Birdeye

2 years ago

Talked to Callie very helpful 

Business response:

That's great to hear! Thanks for leaving us a review. 

TYLER S.'s profile image
TYLER S. 
on Birdeye

2 years ago

Great job and good customer service! 

Business response:

Thanks Tyler! 

Kathryn T.'s profile image
Kathryn T. 
on Birdeye

2 years ago

I applied for a mortgage loan with Lesley Gilmore at your Home Office. She was professional and friendly. The process moved along easily and without any problems. I have been a member of your credit union since it was the Post Office Credit Union and have always been treated with courtesy and professionalism. Thank you. Kathryn Trevor 

Business response:

Thanks for being a member, Kathryn! 

GERALD W.'s profile image
GERALD W. 
on Birdeye

2 years ago

Fast friendly service 

Business response:

Thanks Gerald! 

RENAUD D.'s profile image
RENAUD D. 
on Birdeye

2 years ago

Great experience would recommend friendly staff and willing to work with you on loans 

Business response:

Thanks Renaud! 

JASON G.'s profile image
JASON G. 
on Birdeye

2 years ago

Had some issues with transferring documents, loan officer said that they were blurry even though they were digital copies and in a PDF format. Wanted us to resend multiple time until I wanted an in person meeting, then they became acceptable. 

JOY M.'s profile image
JOY M. 
on Birdeye

2 years ago

Everyone is friendly and staring to know me. 

Business response:

Thanks Joy! 

JOHN S.'s profile image
JOHN S. 
on Birdeye

2 years ago

Every time I go to Ascentra the service is wonderful, I could not ask for a better Credit Union 

Business response:

Thanks John! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 110 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

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